Name:

Dawn

Location:

VA

Shipper Used:

Josh - YCWH

Comments:

Dear Jess, Hello, good morning. Thank you so much for the beautiful pieces. They are perfect. Most of all, thank you for your patience regarding the invoice. I am very grateful to you. I will definitely continue to be a frequent customer at Harps. Your furniture is the most beautiful of all. Nothing compares. Have a wonderful weekend.

Sincerely,
Dawn

Name:

Terry

Location:

Canada

Shipper Used:

Harp Pack - Fed Ex

Comments:

The table was delivered yesterday. A great job of packing ensured all was fine. It is lovely and an extra thanks for all of your efforts and hassles that you went through to get it here!
Kindest regards,
Terry

Name:

Chad

Location:

WA

Shipper Used:

Sunset - Dar and Julie

Comments:

Yeah, about that chair…it’s freakin’ awesome! I couldn’t be more pleased about the whole process and how easy it was to work with the deliverers. The chair is perfect in every way and worth every penny. Thank you!

Name:

Dave

Location:

Wisconsin

Shipper Used:

Harp Gallery

Comments:

I received my two pieces and it was a flawless delivery. Amazing customer service From Jess and Kim and Delivery from Jim. Very professional

Name:

Michele

Location:

TX

Shipper Used:

Sunset

Comments:

I absolutely love my furniture that I purchased. The lady that assisted me was Jess - she could not of been nicer and she was incredibly helpful - made making my purchase so easy. The couple from Sunset that delivered the furniture were so friendly and efficient. They moved everything in making sure not to damage anything I purchased - and took extra care not to damage my floors or walls. I wish I could give more than 5 stars - from beginning to end - it was so professionally done - I will be a repeat customer and I highly recommend them to everyone.

Name:

Douglas

Location:

PA

Shipper Used:

Harp Pack - Fed Ex

Comments:

Item arrived FAST and just as described. This store knows how to pack an item properly! Not just thrown in a box with some crinkled-up newspaper - they pack well to ensure safe transit. Highly recommended, will definitely be returning in the future. Thanks!

Name:

Jay

Location:

Iowa

Shipper Used:

Harp Gallery

Comments:

I am still amazed at the fantastic workmanship...both in construction and in your finishing. Buying on line from Harp Gallery is almost TOO easy!

Name:

Anthony

Location:

NY

Shipper Used:

Josh - YCWH

Comments:

Hello Jess...
I just wanted to say "Thank you" for your assistance. I received my Grandfather clock yesterday evening. The delivery guys were very nice. They unpacked the clock and placed it my dining room. To my surprise..everyone in my family, including my wife, love the clock. It is truly impressive, and the grandeur is not depicted in the photos...one must see it in person. We are truly thrilled with this purchase and look forward to doing business with you in the future.

All the best,
Anthony

Name:

Bob

Location:

NV

Shipper Used:

Sunset - Dar and Julie

Comments:

I look forward to your new arrivals email each Monday and I absolutely LOVE your company and the beautiful furniture you offer! Thank you again!

Name:

Adrienne

Location:

OH

Shipper Used:

Josh - YCWH

Comments:

I love it!! I’m attaching a photo of it with the Dutch inlaid sofa I got from Harp a couple years ago. Really classes up my living room. Ryan & his buddy who delivered it were delightful. Very pleased with every aspect of the purchase & delivery. Thank you, Elizabeth, Debby & Jess.

Name:

David

Location:

Shipper Used:

Store Pick Up

Comments:

Jess, Finally home and all settled. The first thing I did was set up the table.

I wanted to say thanks to you since you were amazing since the first contact I had with the gallery. This transaction turned out to be just right. The drive is long but we’ll worth it.

Everyone has been great during the process and I look forward to keeping an eye on your site! Every Monday.

Name:

Julie

Location:

NC

Shipper Used:

Harp Pack - FedEx

Comments:

Dear Elizabeth--and Jess too!

Thank you for the notification and for your attentiveness at each step concerning the watercolor.

We are excited that it is on the way to its new home!

We love working with you at Harp because, with this purchase and many others we have made at Harp over the years, you make the process one that is exceptionally professional, friendly, and efficient. It is important that you understand how much your caring ways mean to us.

Thank you again and have a nice weekend~

Julie

Name:

Michal

Location:

MA

Shipper Used:

You Call, We Haul

Comments:

Harp Gallery is the best in every way! Jess and Kim feel like trusted old friends, even though we've only met online and over the phone.
They took the trouble to learn my taste and I can rely on their judgment, which is a great plus when you buy antiques online.
In short, highly recommended!

Name:

Elizabeth

Location:

TX

Shipper Used:

Sunset

Comments:

Jess,
Many thanks for such a nice message! I am thrilled and so pleased to have found harpgallery on eBay. I love my music cabinet as it was exactly what I had been searching for for some time. I know that I am particular and I find your listings well described (through words and very helpful pictures) and in excellent condition. Your communication is exemplary. In one phrase…I appreciate you all.
I’m looking forward to receiving the silver plate dessert tier…and will let you know when it arrives safely in Texas!
Again, many thanks!!
Sincerely,
Elizabeth

Name:

Mark

Location:

VA

Shipper Used:

Josh - YCWH

Comments:

Always hunting for more. Stoked to have found such a great resource. The two delivery guys were great. I took care of them. We will be in touch as soon as we see something. Thanks

Mark

Name:

Elaine

Location:

MD

Shipper Used:

Josh - YCWH

Comments:

Fantastic experience purchasing on line. Found exactly the piece we were looking for. Delivered wrapped in a blanket with no damage. Recommend for hard to find high quality furniture that’s no longer in production

Name:

Donna

Location:

NM

Shipper Used:

Sunset - Dar and Julie

Comments:

The chairs are beautiful, and look just like the photos of them on your website. We are delighted with them.

Dar and Julie were wonderful, responding to me promptly by email several times, and updating their ETA as their journey progressed. They were courteous and friendly, and placed the new chairs in position for our church. ( a few steps from the front door.) Their “travel rig” containing furniture looked clean, sleek, and professional, without having the unsettling huge look of a commercial semi-truck mover.

Most sincerely,
Donna

Name:

Louise

Location:

ID

Shipper Used:

Sunset - Dar and Julie

Comments:

The sofa was beyond my expectations. Dar and Julie were professional, quick, and thoroughly delightful. You have a new permanent customer and source of referrals. Thank you. Louise

Name:

Mandy

Location:

Ohio

Shipper Used:

Josh - YCWH

Comments:

Wanted to let you know we received the bookcase, lamp, music cabinet and butcher block yesterday and love it. I love Harp Gallery - I know what I get will be amazing.
Thank you
Mandy

Name:

Kathryn

Location:

NY

Shipper Used:

Spivey Logistics

Comments:

I had a very good experience with the delivery team. It was a tricky delivery, bc I wanted these items delivered to our storage space, about a mile from home, and was trying to meet them there. Plus there was some bad weather which made traffic snarly and everything more difficult.

Cort handled it all in a professional and courteous manner. The key here was communication and he kept in contact and also worked with me to find the best way to get this done. I know they ran into delays from a delivery in the Hamptons, which is not unusual. I let them know that I wasn't in a hurry and could be flexible, but also having small kids, sometimes there's limited time window that I can get away, to meet them over at storage. As soon as Cort heard that, he offered to come pick up storage keys, took everything to storage, unloaded and stored it very neatly and brought the keys back. I was very impressed. That saved me a lot of time and effort and I really appreciated it.

I would give this delivery service an A plus and definitely use them again.

I hope this info is helpful.

Thank you
KC

PS The items I bought are beautiful, as always. I am a repeat customer and have been pleased every time with every purchase. Thank you so much.

Name:

Desmond & Morgan

Location:

PA

Shipper Used:

Josh - You Call, We Haul

Comments:

We are so looking forward to the delivery.

Also, thank you for being a beautiful business that we are proud to support.

Warmly,

Desmond & Morgan

Name:

Justin

Location:

Sydney, AU

Shipper Used:

Harp Pack Crates - International Shipping

Comments:

Hey Jess,

Just wanted to say a big thank you! The furniture arrived at the office in Sydney this week and I LOVE it!!! It's totally perfect and arrived in perfect condition - well done to the back of house team who packed it.

Big warmth,
Justin

Name:

Pam

Location:

CA

Shipper Used:

Sunset

Comments:

The shipper just delivered the table and chairs. What a nice and professional duo - extremely helpful and good with communication. They went above and beyond, and even carried out the antique table that the one I bought from you was replacing. Table and chairs are in great shape and I can't wait to start using them!
Thanks again!
-Pam

Name:

Jane

Location:

Madison

Shipper Used:

Harp Gallery Home Delivery

Comments:

Justin made a successful delivery! He was lovely & gracious about it as well. Thank you all at Harp for your continued excellence in all ways. I love my new pieces!

Sincerely,
Jane

Name:

Amber

Location:

CA

Shipper Used:

Sunset

Comments:

I LOVE THE HARP SO MUCH!!! the delivery couple was so cute & it arrived safe and sound. thank u for setting it all up it’s truly a dream.

Name:

Jay

Location:

Pa.

Shipper Used:

You call, we haul

Comments:

Had been looking for a quality Hoosier cabinet for over a year. By great luck, we happened to locate a site for Harp Gallery. Never bought a piece of furniture on line, but after reading the reviews, we decided to take a chance. One of the best decisions ever made. The pictures of the cabinet, on line, did not do it justice. Absolutely beautiful. Talked with a number of sales representatives from Harp. A super group of highly professional, helpful and courteous individuals. The delivery was handled by You call, we haul. The day the cabinet arrived was bitterly cold, windy and icy. Josh and John went far above the norm to make sure the delivery went off without a single problem. They were the best!!! If you are in the market for a high quality piece of antique furniture, Harp Gallery MUST be one of your shopping considerations. A++ all the way around.

Name:

Kevin

Location:

TX

Shipper Used:

Sunset Solutions

Comments:

Just had my pieces delivered and cannot sing enough praise for Dar and Julie. They were great white glove service and so helpful in offloading and placing in the house. Even helped me put them upstairs. They are an awesome transportation company and I would highly recommend you use them as much as possible.

Thanks again and we love both pieces

Kevin

Name:

Randy

Location:

Dallas, TX

Shipper Used:

Sunset

Comments:

Just wanted to let you know that Sunset Solutions (Dar and Julie) delivered my library table today around 9:15 AM. It looks beautiful and they did a great job.

Thanks until next time,

Randy

Name:

Greg & Angela

Location:

FL

Shipper Used:

You Call, We Haul

Comments:

We received and are absolutely loving our English Tudor style dining set with cane and barley twist. It exceeded expectations and photos did not do it justice!

Name:

Heather

Location:

WI

Shipper Used:

Harp Gallery

Comments:

Thank you for all your help Friday and staying late to serve us! We truly appreciate your dedication.

Gratefully,
Heather

Name:

Shelley And Gary

Location:

Door County

Shipper Used:

Harp Gallery

Comments:

Justin and John did a superb job delivering our new items. They were polite, efficient and very pleasant. Thank you so much for helping us accomplish this - we couldn't have done it without the help of these two gentlemen.
We look forward to one day coming to see your gallery.
Happy Holidays.
Shelley and Gary

Name:

Scott

Location:

IA

Shipper Used:

Sunset Solutions

Comments:

I so much appreciate the efforts your team took to get the piece here. We will definitely do business again. Take care, have a great holiday season and be safe.

Scott

Name:

Lucinda

Location:

CO

Shipper Used:

Sunset Solutions

Comments:

We called you yesterday after the butcher block was delivered but I also wanted to send this email to you. We are so thankful to have found your store through our online search. You had exactly what we were hoping for AND you made all of us so very happy to be able to give it to our mom. The shipping company you used, Sunset Solutions Shipping, was equally as amazing. They took such great care and were so mindful that we were surprising our mom. They provided updates along the way, and were at our house at the time they said they would be. Once there, they were so very careful with the piece. I felt they treated it as though it was something they owned. Overall the process from first sight to deliver was amazing.

Thank you!
Lucinda

P.S.
She was so surprised, she kept saying, "my arms are shaking, what is it?" Once we set it in place she just sat and stared at it for an hour straight!

Name:

Randall Moncrief

Location:

GA

Shipper Used:

You Call We Houl

Comments:

Just wanted to thank you for working with us on the Hall's safe and having confidence in us to allow shipping the way you did. Safe arrived and was brought in the house with no problem. Thanks Again

Randall

Name:

Colt

Location:

WI

Shipper Used:

Store Pick Up

Comments:

Your staff service has been amazing btw. I appreciate the welcoming service of all your employees.

Name:

Ken

Location:

CA

Shipper Used:

Sunset - Jar and Julie

Comments:

The bookcase arrived today in good condition. I particularly was happy I with the delivery couple. They were friendly and efficient and stayed in touch with me while en route.
I wouldn’t hesitate to buy from you again.

Ken

Name:

Mark

Location:

CA

Shipper Used:

Sunset - Dar and Julie

Comments:

First,,, I wanted to let you know that Dar and Julie delivered the Engine Telegraph today, and it is exactly what I expected. Also, I wanted to complement you on your firm's decision to use Dar and Julie as your delivery service. They contacted me several days ago, and provided periodic updates with the delivery timeframe. Upon delivery, I did have the opportunity to discuss with them of their travels, and they do take great pride as to being very careful of the in-transit shipments.

As to my experience with your sales staff, superlative! I came across your firm when on Ebay, and decided to look into the Engine Telegraph's source. All my follow up emails and phone calls went very smooth. I am on your Monday new items email distribution

Regards, Mark

Name:

George & Joanne

Location:

Shipper Used:

Harp Gallery - John

Comments:

John showed up right on time and helped (maybe a little more than helped – did most of the work) get it into the garage. Son, grandson and friend from son’s workplace came at lunch time to move it into the house.

Lookin’ good. Fits very nice in our living room. Joanne has it all cleaned and polished and has been playing tunes all afternoon. Just a few sticky keys when pedaling the sustain but otherwise it does sound good.

George & Joanne Kaupas

Name:

Rob

Location:

CA

Shipper Used:

Harp Pack - Fed Ex

Comments:

We received the trunk yesterday and, as always, your team did an INCREDIBLE job of packing it to make the journey to California! The piece itself is beautiful; what amazing craftsmanship. We wish it was a little larger, but it perfectly matches the dimensions you published.

-Rob

Name:

Julie

Location:

Hartford, WI

Shipper Used:

Harp Galley Home Delivery

Comments:

My new bench arrived and I’m thrilled with it. Seeing so many of
these curved benches in our travels throughout England I can’t tell
you how happy it makes me that I now own one of my own. I really wish
you allowed photos to be posted here.. I wish everyone could see it!
Thank you so very much.

Name:

Tony

Location:

Delaware

Shipper Used:

You Call We Haul

Comments:

The furniture is beautiful and solid. I am overwhelmed by the quality - and value. I bought a perfect 3 piece living room set, which will certainly outlive me, for less money than some shops want for one chair. Delivery was very professional. They stayed in contact, The movers did all of the work,although I was prepared to move everything inside. Each item was wrapped in moving blankets then shrink wrapped, so it reached my home exactly as it left the Store.
Also, I can't say enough about your selection. I've been furnishing my 1930's home with antiques for the past four years. I like styles after Victorian, and before Mid-century Modern. I am usually lucky to find more than one or two items in any one place. But you are a treasure. Thank you so much.

Name:

Hsiao-Ying

Location:

MD

Shipper Used:

Walter's Piano Movers

Comments:

Hello!
Just wanted to say thanks to all of you who helped out with the purchasing process! Piano was finally delivered yesterday (10/25). Beautiful instrument and well packed.

Thank you again. And I hope you all have a wonderful week.

Name:

Albert

Location:

CA

Shipper Used:

Harp Pack - Fed Ex

Comments:

Just wanted to inform you that the statue arrived and I am extremely pleased with that. My sincere thanks to all of you for this transaction. It has been a great experience dealing with the Harp Gallery.

Best Wishes and God Bless!

Albert

Name:

Jessica

Location:

TX

Shipper Used:

Sunset - Dar and Julie

Comments:

Hello! My new furniture/sideboard was just delivered and it is beautiful. The carrier did a wonderful job-they were incredibly kind and so careful and I could not be more grateful. Thank you so much!

Jessica

Name:

David And Elizabeth

Location:

TX

Shipper Used:

Sunset - Dar and Julie

Comments:

Good morning, our chairs and table arrived last evening and they far exceed our expectations! You didn’t do justice to them in your descriptions but we will forgive you. The chairs are stunning and the little Hepplewhite table is a jewel. The movers were pleasant and professional- nice people.
Many thanks, we couldn’t be more pleased
David and Elizabet

Name:

Ursula

Location:

Chicago

Shipper Used:

Harp Gallery Home Delivery

Comments:

Dear Kim,

I just wanted to let you know that the desk and table arrived safely. Dylan and his friend were so kind and careful with everything, which they had to take apart to fit through the door. The furniture is even nicer than the photos suggested. I absolutely love your gallery and will continue to frequent your website.

All my best,
Ursula

Name:

Claire Freeman

Location:

TX

Shipper Used:

USPS

Comments:

AWESOME antique 1920’s Victorian lace-up shoes! Excellent brand new unused condition, packed great, mailed fast - just as Harp Galkery always does. 👍👍 Harp Gallery has the most wonderful antiques, they have great customer service, and are the absolute best!!

Name:

Alan

Location:

KY

Shipper Used:

You Call We Haul

Comments:

Josh and his partner dropped off the China Cabinet today. It looks great! The stain matches the stain on our kitchen cabinets very nicely. All the pieces seem to be there and we did not see any issue with the finish. It fit perfectly!

Josh and his partner were very customer service focused! They were nice, helpful, and wanted to make sure everything was done right before they left.

Thank you again and we hope to order more pieces from you in the future!

Alan

Name:

Susan

Location:

WI

Shipper Used:

Harp Gallery - Dylan and Brad

Comments:

The two outstanding young men that you sent to deliver my beautiful pieces were magnificent – they are a tremendous asset to your team. Both pieces are gorgeous in my home.

Name:

Jackie

Location:

SD

Shipper Used:

Sunset Solutions

Comments:

Hello Harp Gallery!

I just received the Neoclassical Carved Hall Bench #32259 last evening--it's beautiful! I wanted to send you a thank you and let you know that I had received it. I was also very impressed with the shippers, Dar and Julie. They were professional and courteous. Again, thank you for the lovely piece!

All the Best,
~Jackie