Name: Judith
Location: Madison, WI
Shipper Used: Harp Gallery Delivery - John
I like the pieces very much and your delivery man was excellent.
Thank you!
Judith
Name: Justin
Location: Sydney, Australia
Shipper Used: Fed Ex Freight - Overseas
Hello Harp Gallery team.
Just wanted to let you know that the desks and chairs and filing cabinet arrived in their new home in Sydney Australia yesterday. They were packed brilliantly and survived the long journey (and the unpacking) without a scratch.
Thank you for being so good to communicate and work with. I'll send some pics when everything is finished.
Warmest,
Justin
Name: Shirley
Location: VA
Shipper Used: UPS Store - James
Kim and the Harp Gallery gang,
Just a quick note to tell you that I LOVE the French antique chest I bought recently. It is so charming, and absolutely perfect for the intended use!
Your website is so addictive. ;-)
Shirley
Name: Ethan
Location: PA
Shipper Used: Holiday
I wanted to tell you that the desk arrived today and I am extremely happy - Exactly what I wanted. In fact Holiday is handling my local move again in a few weeks.
Kindly,
Ethan
Name: Jess
Location: WA
Shipper Used:
Wanted to let you know that I greatly appreciate the wonderful customer service that I have experienced with Harp Gallery and most recently, with you. You are knowledgeable, professional, and pleasant, and I appreciate that. I decided not to go forward with this purchase based on the style of the chairs--I will continue to check the Harp site on a regular basis for 2-4 chairs that more closely match the chairs I purchased from you in the past. Again, thank you for providing excellent customer service.
Name: Sally
Location: Naperville,IL
Shipper Used: Harp Delivery
We purchased a restored dining table, breakfront, and six chairs in person from Harp Gallery this summer and have been delighted with our purchase! Thank you for the time you spent with us educating us about the furniture and with the ease of delivery!
Name: Mark
Location: New Berlin, WI
Shipper Used: Harp Gallery Home Delivery
New dining set is awesome! Thanks!!!
Name: Shelly
Location: Green Bay
Shipper Used: Harp Gallery Home Delivery
Elizabeth, Thank you to you, the staff, owner and delivery men for being so friendly and helpful. I'ts always a pleasure to work with you all.
Name: Christina
Location: Williamsburg, VA
Shipper Used: Harp Pack - Fed Ex
Good morning, Kim
The desk chair arrived yesterday afternoon @ 6pm. It was wonderfully packed, protected and unharmed from the journey.
This walnut chair is a real beauty!
Name:
Location: CA
Shipper Used:
You have an incredibly exclusive employee named Elizabeth. I wanted to thank you for hiring her. She's very caring, very attentive, really exceptional...one of the finest sales people I have ever interacted with (on the phone). So so much so that I'd like to come there color sometime and ... look at your wonderful wares because she was just wonderful herself.
Name: Kimberly
Location: IL
Shipper Used: Harp Gallery Home Delivery - Scott
I absolutely love them (bookcase and armoire)! Scott was wonderful and we’re very happy. We’ll be back up to see you soon. Thanks for everything.
Kimberly
Name: Clara
Location: IL
Shipper Used: Harp Gallery Home Delivery - Scott
We are very pleased with our new piece. The driver was very nice and helpful. Thanks again. Clara
Name: Philippe
Location: Ohio
Shipper Used: Harp Gallery Home Delivery - Scott
We're very happy with our new pieces. The bookcase looks fantastic, and we can now make it a thing of finding pieces to put inside. Our dining room is very nice, and goes well (in our opinion) with the overall style of the house. Our first guest last night liked it very much.
I appreciate the careful packaging and labeling of the keys so we can figure out what goes where. We were able to find a professional mover at the last minute to assist the driver, who's a very likable person.
Best,
Philippe
Name: Cindy
Location: Cincinnati, OH
Shipper Used: Harp Gallery Home Delivery- Scott
I have all three pieces safe and sound. Scott really went through the ringer yesterday. Storms on the way down here it was raining like crazy when we unloaded the pieces and pretty much rained all night last night. I just wanted to say how grateful I am that you folks thought of this. The pieces are beautiful. Scott is a treasure. I would gladly do business with you and your company again. Have a great day
Cindy
Name: Rob
Location: CA
Shipper Used: Harp Pack - Fed Ex
Hi Kim: I just wanted to let you know the trunk arrived yesterday and we LOVE it!
Not only is the piece incredible, but packing job the guys did was exceptional! They double boxed it and wrapped it in plenty of bubble wrap, which protected it beautifully. I was extremely nervous as our door camera showed the Fed Ex driver 'tossing' the package on the front porch. Thanks to the exceptional packing job, the trunk as just as good as it was when it left Appleton.
Thanks so much again for the unbelievable service you and your team always provide.
-Rob
Name: Penny
Location: Verona, WI
Shipper Used: Harp Gallery Home Delivery- Scott
Dear Harp People,
We are so thrilled with our Beautiful secretary which was delivered yesterday. It is even better than we imagined it would be! Scott was prompt and efficient, friendly and helpful. He and my husband wrestled it into our library where it now rests in all its glory. Many thanks for taking care of these lovely old objects and for making it possible for those of us who treasure them to buy them from a trustworthy business. Many thanks again for your wonderful service and for preserving a beautiful piece of Midwest history. All the best, Penny
Name: Chandra
Location: MI
Shipper Used: Harp Pack Fed Ex
Thank you so much for this fixture. As soon as I saw it, I knew it was exactly what I wanted and needed. Its magnificent! I appreciate the rewiring, the great packing, and fast shipping. Thanks!
Name: Walter
Location: Green Lake, WI
Shipper Used: Harp Gallery Home Delivery-Scott and Erik
Hello again Kim,
The chaps just arrived an dropped of the console table.
Terrific,. Your deliverers were very helpful an polite. Great team.
Sincerely
Walter
Name: Sam
Location: Fort Worth, TX
Shipper Used:
I want to thank and compliment all of you who diligently replied to my many inquiries with detailed and thoughtful responses. Definitely the best customer service I've ever experienced. Debby, Kim and Jess--all great! A special thanks to Jess who gave me quick and thorough responses all through the weekend as well!
Name: Eric
Location: Fayetteville, AR
Shipper Used: Holiday
Hi, I received my Edison Phonograph and I’m thrilled with it. The machine surpasses my expectations, and I will be leaving very positive feedback for your Gallery and Holiday.
Name: Peggy
Location: Kansas
Shipper Used: Holiday Moving
Mike Holiday delivered the nightstand today. It looks wonderful in our daughter’s bedroom. Thank you to both of you. Happy 4th of July! Peggy
Name: Jean
Location: MS
Shipper Used: Holiday
I bought a mahogany bachelors chest from harp Gallery. Holiday movers delivered it today in South Mississippi. I highly recommend Holiday Moving Company.. They delivered it perfect and were very friendly and helpful. Thank you so much.
Name: Denise
Location: MS
Shipper Used: Holiday
I wanted to express my appreciation for the smooth transaction in my purchase of the Art Deco Italian 4 Door Walnut & Burl Vintage Armoire. It arrived today in perfect condition and I absolutely love it in the hallway of my 1889 Victorian home.
I also want to thank you for your assistance in arranging shipment of my armoire with Mike Holliday Moving. Mr. Holliday and his assistant were extremely professional in both transporting my armoire and in all communication. It was obvious that they handle all of the items that they deliver with care. They put my armoire in the exact spot that I wanted it and then took the time to make sure no pieces, such as the rod or shelves, were missing or installed incorrectly.
Because of the quality of my armoire and the professional delivery by Mr. Holliday, I have added Harp Gallery to my eBay favorites and look forward to purchasing from you again as I furnish our historic home after renovations.
Many thanks,
Denise
Name: Drummond
Location: MI
Shipper Used: uShip - Hebert Transportation
The Heberts were great. It is sitting in our Eastlake living room.
Drummond
Name: Jeanne
Location: WA
Shipper Used: uShip
We received the shipment today and are very happy with the cabinet and night stand. They are lovely. Henry (the driver)
packed them very well and gave us a 3-day (estimated) window for arrival. The demilune cabinet looks great in our entry
and the night stands are charming in the master bedroom. Thanks so much.
Jeanne
Name: Brian
Location: Washington DC
Shipper Used: uShip
Everything went well - Cabinet arrived in great shape.
Beautiful. Thanks!
Name: Ed
Location: AL
Shipper Used:
Again, thank you for your help and for being so very nice.
I know that’s your job, But you do it exceptionally well.
Have a good life,
Ed
Name: Craig
Location: Laguna Woods, CA
Shipper Used: uSHIP
The block front chest arrived yesterday. It is absolutely perfect; it's beautiful and in perfect condition. Thank you for the wonderful chest and the wonderful service!
Craig
Name: Jody
Location: AZ
Shipper Used: Plycon
Hi Sandra and Harp Gallery!
I just wanted to say thank you so much to everyone involved with the preparation and shipping of the trunk to my Dad. It arrived yesterday and he loves it!!
Thank you so much!!
All the best
Jody
Name: Trish
Location: Utah
Shipper Used: Plycon
I furnished my ski house with you. Your campaign has been my slogan for years. Buy good craftsmanship and trees that are already dead. Great job.
Name: Wayne
Location: NM
Shipper Used: Harp Pack - Fed Ex
It arrived today. Sturdily packed and in perfect condition. It will look great with the love seat to arrive early June. Thanks.
Name: Charles
Location: CT
Shipper Used: Harp Pack - Fed Ex
Dear friends at Harp Gallery,
Yesterday, I received your two boxes.
The items could not have been wrapped in a better way!
The sconces are beautiful.
Thank you!
Happy Easter.
Kind regards,
Charles
Name: J. O.
Location: LA
Shipper Used: Harp Pack Fed Ex
I want to especially thank you for your special efforts involved in 1) precisely packaging, and 2) making / providing the re-assembly video applicable to the antique spinning wheel. The wheel is now assembled and on display in my home.
Thanks again.
J. O.
Name: Yvonne
Location: Downers Grove, IL
Shipper Used: Harp Gallery
The pieces are magnificent! I am ALWAYS so pleased with my purchase from Harp Gallery, because you only sell FABULOUS!
Name: Julie
Location: Floral City, FL
Shipper Used: Holiday
Hello Harp Gallery and Holiday Moving,
I wanted to take a moment and tell you how pleased I am with the entire transaction.
The Lincoln desk is absolutely stunning. I couldn't be happier with the purchase. And the delivery was faster than expected. The communication from Holiday was incredible, down to the hour. And the men who delivered the desk/chair were polite and professional. Thank you both very much.
I will be a return customer to you both. I already have my eye on a few pieces.
Julie
Name: Rhonda
Location: Idaho
Shipper Used: UPS Store
Hello,
I wanted to let you know that we received the painting and love it more, having seen it in person. We are so happy to have Nursery Falls and The Little Goat in our home. Thank you all for making this happen!
Rhonda
Name: Deb
Location: Wisconsin
Shipper Used: Pick Up at Store
Good Afternoon,
Kevin and I are the happy owners of two beautiful pieces of furniture from your AMAZING store!
A special thanks to:
-everyone who corresponded with us in emails and phone conversations,
-the individuals who placed items on hold for us, and made sure we could view them in a timely manner,
-Rita, as well as the owner, for educating us about the history of the pieces, and
-the crew from shipping who carefully and efficiently loaded our valuable purchases!
Everyone we had contact with was professional and made the shopping experience delightful!
Thank you!
Deb
Name: Gigi
Location: WY
Shipper Used: Holiday
You were exactly right about Mike’s delivery service, and I am over the moon about my bar/secretary.
Thank you so much for your excellent service.
Gigi
Name: Robert
Location: Ohio
Shipper Used: Harp Gallery Delivery
Kim-I just wanted to say thank you for working with me on this purchase. My wife loves the piece and now her Christmas is complete. She wants to visit your gallery in Wisconsin and drive up in our truck. I said yes to the visit but had to say no to the truck – for obvious reasons.
Again – thank you !!!
Name: Brad and Karen
Location: Ohio
Shipper Used: Harp Gallery Home Delivery
Kim, wanted to let you know everything went smoothly, furniture pieces look great, give everyone involved our thanks for a job well done. Will definitely purchase from Harp Gallery again.
Sincerely
Brad & Karen
Name: Charlie
Location: New York
Shipper Used: Holiday
Good Afternoon,
Just and FYI, we received our roll top desk today from Holiday. Great guys and great service. They were very careful and made sure we were happy before they took off to their next stop.
Beautiful desk, Thank You!
Charlie
Name: Robin
Location: Waukesha, WI
Shipper Used: Harp Gallery
Delivery guy did a fantastic job! All the furniture looks great.
Thanks!
Name: Sheryl
Location: PA
Shipper Used: Holiday
Hi Harp Galleries,
Yes, I received the shipment on Monday afternoon and cannot tell how pleased I am with all the pieces! Thank you for such a quality experience from start to finish.
Best Regards,
Sheryl
Name: Sandra
Location: AL
Shipper Used: Holiday
Thank you for recommending Holiday. I received the settee this morning and the two were the were most helpful and very courteous individuals. It arrived in great condition and looks beautiful in my home. Thank you—Sandra
Name: Justin
Location: NY
Shipper Used: Harp Pack Fed Ex
The strongbox arrived today aok and I’m very happy with it. Thanks for packing it so well. I’ve filled it with constitutional silver Morgan and Peace dollars so it actually is a treasure chest!
Looks great with all my other varied mix of American and French antiques.
Thanks,
Justin
Name: Lee Ann
Location: Middleburg, VA
Shipper Used: Harp Pack Fed Ex
Hi Jess & Happy New Year J –
I wanted to let you know that the Art Deco Chandelier and Wall Sconces arrived in great condition and look beautiful in our home!
Thank you again for your support (and your manager’s help) in getting these items packed/shipped at reasonable rates. We really appreciate the extra effort this required and will definitely be back for future purchases.
Harp’s customer service is excellent!
Thanks again for your assistance.
Warm regards,
Lee Ann
Name: Lee Ann
Location: VA
Shipper Used: Harp Pack - Fed Ex
Thank you so much, Kim! Your Customer Service has been fantastic and I am sure we will be back to purchase more items in the future from Harp! You and Jess are amazing!
Thanks again for everything!
Warmest regards for a happy and healthy holiday season:)!
Take care,
Lee Ann
Name: Beth
Location: Oshkosh
Shipper Used: Harp Gallery
Just wanted to thank you so much it is beautiful I will treasure it always,also I would like to thank you for your excellent customer service and your delivery service employees were excellent. Thank you so much
Sincerely,
Beth
Name: Sherri
Location: Kentucky
Shipper Used: Harp Gallery Delivery
Sincerely appreciate and admire the work your business does very much.
-Sherri
Name: Ed
Location: Omena, MI
Shipper Used: UShip
Just wanted you to know that I received the bookcase in good condition and I love it!
It was as described and just right for my study.
Best regards,
Ed