Name: Martha
Location: MA
Shipper Used: Rick Ships
Our table and china cabinet have just been delivered. Wow! They are everything you presented them as and more.
We applaud your attention to quality and detail. We would like to communicate our special thanks to Romana, Rita, Elizabeth and Ken, who answered every question; and, even handled a change in our order, graciously and efficiently!!
In addition, Joshua and Chris from Rick Ships, handled the pieces with exceptional professionalism. We are certainly pleased with our total experience with Harp Gallery. You are a pleasure to do business with.
Many thanks,
Dwight and Martha
Name: LAURA
Location: Louisville
Shipper Used:
Very responsive to emails, beautiful inventory, trustworthy. I would not hesitate to work with them again.
Name: Ruth
Location: Clarkesville, GA
Shipper Used: Rick Ships
I received my table from you, shipped by Rick. I could not be more pleased. The table is perfect in every respect! The inside set up was quick and the men were so careful with the table. I am 100% pleased. You were right, Rick is the best shipper!
Name: Linda
Location: Portland, Oregon
Shipper Used: Metropolitan
I would not recommend Metropolitan to ship your antiques. My table was shipped on 9/8/16 and I will be receiving it, supposedly, on November 1st. Not only did they break the glass on the table that I ordered but the only communication I have had with Metropolitan is from all of the phone calls that I have had to initiate. They should offer to refund the money I spent on having this table shipped by them.
Name: Olga
Location: IN
Shipper Used: Harp Gallery
The cabinet is so beautiful, I can not tell you how happy I am with it, thanks for all your help!
Name: Bill
Location: OH
Shipper Used: Don at Postal Express
Hi Don, The Antique lamp arrived on Saturday as you said it should. Also with no problems what so ever! Don Now I see why you were so very highly recommended! Thank-You so very much for all of your help and patience with me! I never spent this much money this way online, but I wanted this lamp for our home. Thanks again! This lamp is truly a real Gem from the past! Bil
Name: Deane
Location: WI
Shipper Used: Harp Gallery
Just wanted to let ALL who helped us with this first purchase from Harp Gallery know how pleased we are with not just the bed, but the entire process, from beginning phone call to delivery.
Could not be more pleased.
Sincerely,
Deane
Name: Jon
Location:
Shipper Used: USPS
Very nice job by the USPS. Whoever packed these deserves my sincere thanks for a job well done. This certainly looked every bit as good as professional packing to me. In addition to the contents being well-protected, there was an almost Ikea-like cleverness to the arrangement of items within the boxes. Just... excellent. I have experienced good and bad packing and shipping over the years, but this ranks as one of the very best. Again - sincere thanks.
As for the item itself, it was very nice and as described/shown. - Jon
Name: Clarke Kendall
Location: Tulsa, Oklahoma
Shipper Used: Postal Express & More
Don Halso disassembled the "cannon ball" andirons for ease of shipment, and they arrived in perfect condition. A bit of elbow grease will be needed to get them in like-new condition, but they are well worth the price I paid. Thanks.
Name: Micaela
Location: IL
Shipper Used: Harp Gallery
Just received the end tables they are great. I can't thank you enough for doing this. We will definitely keep buying from your store!!!
Thanks again!
Name: Janet
Location: East Setauket, NY
Shipper Used: USPS
The lovely oak set of drawers arrived today and are even better looking than the photograph. My husband commented that whoever packed the set did so with intelligence and care! Thank you, Kim, for making a very fine sale.
Sincerely,
Janet
Name: Dean
Location: WA
Shipper Used: Metro
We have worked with you folks twice now and are very happy with our pieces that we have acquired from you.
Looking forward to working with you again when you have more pieces like these!
Dean
Name: Lyle
Location: KS
Shipper Used: James at UPS Store
Thanks so very much for taking such good care of me as a customer. The little smoking stand arrived in perfect condition. James at the UPS Store did an awesome job of packing the stand for shipment. Elizabeth, the stand is absolutely perfect. I love it! Again, thanks so much for your prompt, expert, and wonderful help and assistance. I very much appreciate all you did for me. You are the best!
Thanks,
Lyle
Name: Kim
Location: East Haddam
Shipper Used: Greyhound
Just wanted to let you know we received the bench today. It arrived in fine shape and is fabulous! Thanks!
Regards,
Kim
Name: Melissa
Location: Granville, MA
Shipper Used: Rick Ships
I just wanted to take a moment to tell you how much I love both pieces! They are simply stunning. Rick Ships did fabulous job getting them to me safely - an amazing job, considering the weight and fragile glass on the bookcase. Thanks for all you did to help me purchase these gorgeous pieces.
Best,
Melissa
Name: Jeff
Location: Saunderstown, RI
Shipper Used: Metro
Hi,
I received the desk yesterday. It is great!! Just as advertised/described/discussed.
Thank you
-Jeff
Name: Becky
Location: Frankfort, KY
Shipper Used: Don at Postal Express and More
A note to let you know that my Henredon revolving bookcase arrived yesterday! It is exactly what I wanted and I couldn't be happier with my purchase.
Thank you for working with me and thank you for your suggestion of using Don at Postal Express and More as a shipper. The piece was carefully packaged and delivered without incident.
Again, my sincerest thanks to all of you!
Kindest regards,
Becky
Name: Fred
Location: CA
Shipper Used: Don at Postal Express and More
I just wanted to take a moment to share with you the exceptional service I received form Don.
First, the chairs showed up on my door step on the very day Don said they would arrive, I must admit I was a bit overwhelmed at the sight of the disassembled chairs!! That said, as promised Don sent along photos of the chairs from when he was disassembling them with written instruction on how best to put them back together. Without the instruction from Don. It is so nice to receive such quality service particularly when Don's only job was to get the chairs to me. I very much appreciate the over and above service provided by Don and Postal Express and "More" (I guess we know what the "More" stands for).
Once again, thank you and everyone on your end for a very nice uncomplicated experience.
So, from the comfort of my newly reassembled chair, I wish you all the best.
Name: Charles
Location: CT
Shipper Used: USPS
Hortense arrived safely to Connecticut, thanks to your perfect package.
Now, she is waiting patiently in our bedroom to finish her journey to our beautiful home in Quebec City.
She is even more beautiful than on the photos.
Kindest regards,
Charles
Name: Clarke
Location: Tulsa, Oklahoma
Shipper Used: Plycon
The dining table arrived yesterday. Although it took a bit longer to arrive than I expected, it was well worth the wait. I am thoroughly satisfied with it. Thanks.
Name: Kaysie
Location: Greenwich, CT
Shipper Used: Rick Ships
Received the beautiful Thai dining set and sideboard. They are just
beautiful, in perfect condition, set up by Ricks shipping. We couldn't
be happier.
Name: Kevin
Location: MI
Shipper Used: Don at Postal Express
We received the clock set and we love it! It looks great and is the right scale on the dresser in our bedroom.
Name: Andrea
Location: IN
Shipper Used: Harp Gallery
Delivery complete. Love the clock!!
Thank you!
Andrea
Name: Paul
Location: GA
Shipper Used: James - UPS Store
I wanted to drop you a line letting you know that the clock and urns are even more beautiful in person than in the pictures on the website.
There was a clock expert/historian/customer in the local clock repair shop who took a glance at the clock mechanism and asked the estimated age that I was given. He said the mechanism itself was last manufactured in 1867 and he and the shop owner agreed that the likely date for the clock was mid 1800's. Be that as it may the owner asked the price that I paid and he stated that that was a fair price at this point in time for the piece.
Thank you again for properly representing the condition of the clock and selling at a fair price point. We are not "antique" people and it is good to deal with a firm in this industry that doesn't try to gouge the customer. You will get our recommendation to our friends.
Paul
Name: Lisa
Location:
Shipper Used:
I cannot thank you enough and will recommend your store to everyone I know. In fact, I will post a review on Google and any other social media I can.
YOU ARE TRULY THE BEST!
With my Warmest Regards, Lisa
Name: Michael
Location: SC
Shipper Used: Rick Ships
Hello, today we received our antique bookcase. Very satisfied by the delivery of RickShips. They had to patiently and carefully maneuver their big box truck down my curvy, very wooded 1/4 mile gravel driveway. They did successfully and were very courtesy people. I was appreciative of their handling concerning everything and we are exceptionally happy with the bookcase. Regards, Michael.
Roebuck, SC
Name: Lori
Location: WI
Shipper Used: Harp Gallery
Thank you for your communications. It's great business ethics! Kudos
Lori
Name: Robert
Location: MN
Shipper Used: Harp Gallery
Kim:
This is to inform you that delivery of the mirror took place, as scheduled.
Also, please provide my highest appreciation to Erik's supervisors for his professionalism and helpfulness. He is a very polite young man, and represents Harp Gallery very well.
Thank you, once again.
Sincerely,
Robert
Name: Deb
Location: CA
Shipper Used: Don at Postal Service
Good Morning,
Wanted to let you know that both of my pieces (Joan of Arc and the Lion Bracket) arrived safely yesterday afternoon. The packaging was perfect and no damage at all. Joan of Arc looks magnificent on a Majolica dragon stand that I have in my office and can't wait to see the bracket installed on our Hot Rod Shop. Thank you for your timely responses and care in packaging these wonderful pieces.
Kindest Regards,
Deb
Name: Kerry
Location: MO
Shipper Used: Harp Gallery
We LOVE the chest! Thanks!
And by the way, Eric was exceptional!
Kerry
Name: Mary
Location: MO
Shipper Used: Harp Gallery
The cupboard is just beautiful and it's perfect for our needs. Thanks again.
Mary
Name: Katherine
Location: NY, NY
Shipper Used: James - UPS Store
Hello , thank you for sending me my adorable lamp! It looks great in my living room. It came very well packaged. I was wondering if you could tell me If the "crystals"are made from glass or crystal and of they are original to the lamp? He listing has been taken down so I was unable to look back at it.
Thank you again. I wanted to also say that I'm very happy with the library set I birch asked from you not too long ago. It makes for a lovely home
Office for my husband.
Katherine
Name: Kelly
Location: East Aurora, NY
Shipper Used: UShip - Independent Carrier
I have been a little busy these past few months. I am not sure if I thanked you for all you help with the sideboard situation. I greatly appreciate the repairs (from shipper) you did to make the sideboard look good again. Thank you again. Harp gallery is an excellent company who delivers excellent products and service to their customers.
With sincere appreciation,
Kelly
Name: Suze
Location: Cleveland Heights, OH
Shipper Used: Plycon
The cabinet arrived! Plycon did an excellent job with shipping, arrived faster than expected! The cabinet is beautiful! I love looking at Harp Gallery, you always have just lovely pieces!
Again, Thank You ,
Suzi
Name: Allison
Location: NC
Shipper Used: Plycon
Hello All,
We wanted to tell you that your service was excellent, the piece is beautiful and we are very happy and impressed by the overall experience.
We will do business again.
Best, Allison
Name: Gareth
Location: New Windsor, NY
Shipper Used: Metropolitan
Hi Kim/Joe:
The Map Chest was delivered last week.
It's a beautiful piece - even better than it looked in the photos.
Both yourselves and Metropolitan made this a very enjoyable "sight-unseen" buying experience.
Everyone did everything they said they would keeping me informed every step of the way.
The two gentlemen from Metropolitan who delivered the chest to my house were very smart, polite, helpful and professional. You rarely see that in NY. They were great.
I don't usually take the trouble to write emails like this but had to let you all know what a lovely piece of furniture I purchased from you and what a great job everyone did.
Many thanks,
Gareth
Name: chris
Location: Chicago
Shipper Used: Harp Gallery
Hi Kim!
The tables are absolutely beautiful! Thank you for your perfect delivery planning...couldn't have been timed any better.
So appreciative,
Chris
Name: Susan
Location: Osprey, FL
Shipper Used: Rick Ships
To the staff at Harp Gallery:
Hi everyone! I received my sideboard yesterday delivered safely from Ricks shipping and all I can say is WOW!! It far exceeds my expectations! I seriously thought, this isn't an antique, is too perfect!! It's absolutely beautiful and I can't thank you all enough! I'll be checking back for future antique purchasing. Thanks again!!
Susan
Name: Laraine
Location: Tacoma, WA
Shipper Used: Don at Postal Express
Hello, Don,
The bar stools arrived in absolutely perfect condition, on time, no worries. You run a terrific shipping business and Harp Gallery is lucky to have you.
THANK YOU for such wonderful customer service!
Best Regards, Laraine
Name: Anna
Location: Ridgeland, MS
Shipper Used: Plycon
Just want to let you know that I received my secretary this week, and it's better than I even anticipated. I love it as do the rest of my family. I enjoyed my interactions with Harp Gallery, and will definitely spread the word around here. Thanks so much! Anna
Name: Gerry
Location: Athens, AL
Shipper Used: Greyhound
I have the beautiful Hepplewhite chair! It is safe and sound.
What a wonderful job you did with the packing. I am thrilled
with what you have done for me. Hope we can do something again
sometime. I am a Hepplewhite admirer. Sincerely, Gerry
Name: Christy
Location: WI
Shipper Used: USPS
The Tray arrived today and it is beautiful. I goes perfectly with other pieces I have from that era. The tray arrived in pristine condition. Whoever wrapped and packaged the tray is an Olympic champion wrapper/shipper. It took muscle and an hour to break into the box and through the layers of cardboard, tape, foam mats and bubble wrap! Thank-you as always for making these kinds of treasures available and your outstanding customer service. Sincerely, Christy
Name: Linda and Chris
Location: Ohio
Shipper Used: Plycon
Dear Harp Gallery, My husband, Chris and I recently purchased an
antique map chest from you that we found on ebay. It was delivered by
Plycon last week. We are thrilled with this piece! It is absolutely
gorgeous! I am using it for watercolor paper storage and canvas
storage, etc. It is a beautiful addition to my studio and such
functional piece. Your photos represented the piece acuratlly and
beautifully! And we appreciated your help with shipper options. Plycon
was timely and the delivery guys were great!...caring for the map
chest and our home. Our experience with you was the best!! So happy we
found you!! Have already passed along your website to interior
designers and friends in Cincinnati metro. Thank you, thank you, thank
you for doing what you do and doing it so well! Sincerley and best
wishes, Linda and Chris
Name: Cynthia
Location: GA
Shipper Used: Plycon
I just wanted to say that we LOVE the phonograph. It is absolutely beautiful and my husband was very pleasantly surprised.
Thanks again for all of your help with the transaction. Plycon did an excellent job for us getting us the phonograph in perfect condition.
I am sure I will be back in the future to buy more from you guys.
Name: Jerry
Location: NY
Shipper Used:
Hello, Everyone!
Just want to wish all the GREAT folks at Harp Gallery a Merry
Christmas and Happy New Year. I enjoyed the purchase and interaction
I've had with you folks over the last 2 or 3 years and want you to
know that I appreciate your impeccable listings, service and kindness!
Best regards,
Jerry
Name: Laurie
Location: Erie, PA
Shipper Used: Greyhound
I picked the chairs up, and they are wonderful! Thank you!
Name: Max Hu
Location: Oakville
Shipper Used: Don
The Vintage Secretary Desk is arrived just as the photo showed on website. It was perfectly wrapped and packaged by Don, and it was only took about a week for me to receive it.
Name: Barbara and Robinson
Location: Morehead City, NC
Shipper Used: Rick Ships
The table and two clocks arrive today. They are beautiful. It is always a pleasure to do business with you. Rick ships delivers everything in perfect condition.
Name: Ellen
Location: New York City
Shipper Used: Don at Postal Express
The spool cabinet arrived in great shape, and it looks wonderful!
Thanks,
Ellen
Name: Brian
Location: NJ
Shipper Used: Don at Postal Express
The bronze is fabulous. And Don packed it expertly. I could not be happier. Thank you. Brian