Name: Lucinda
Location: CO
Shipper Used: Sunset Solutions
We called you yesterday after the butcher block was delivered but I also wanted to send this email to you. We are so thankful to have found your store through our online search. You had exactly what we were hoping for AND you made all of us so very happy to be able to give it to our mom. The shipping company you used, Sunset Solutions Shipping, was equally as amazing. They took such great care and were so mindful that we were surprising our mom. They provided updates along the way, and were at our house at the time they said they would be. Once there, they were so very careful with the piece. I felt they treated it as though it was something they owned. Overall the process from first sight to deliver was amazing.
Thank you!
Lucinda
P.S.
She was so surprised, she kept saying, "my arms are shaking, what is it?" Once we set it in place she just sat and stared at it for an hour straight!
Name: Randall Moncrief
Location: GA
Shipper Used: You Call We Houl
Just wanted to thank you for working with us on the Hall's safe and having confidence in us to allow shipping the way you did. Safe arrived and was brought in the house with no problem. Thanks Again
Randall
Name: Colt
Location: WI
Shipper Used: Store Pick Up
Your staff service has been amazing btw. I appreciate the welcoming service of all your employees.
Name: Ken
Location: CA
Shipper Used: Sunset - Jar and Julie
The bookcase arrived today in good condition. I particularly was happy I with the delivery couple. They were friendly and efficient and stayed in touch with me while en route.
I wouldn’t hesitate to buy from you again.
Ken
Name: Mark
Location: CA
Shipper Used: Sunset - Dar and Julie
First,,, I wanted to let you know that Dar and Julie delivered the Engine Telegraph today, and it is exactly what I expected. Also, I wanted to complement you on your firm's decision to use Dar and Julie as your delivery service. They contacted me several days ago, and provided periodic updates with the delivery timeframe. Upon delivery, I did have the opportunity to discuss with them of their travels, and they do take great pride as to being very careful of the in-transit shipments.
As to my experience with your sales staff, superlative! I came across your firm when on Ebay, and decided to look into the Engine Telegraph's source. All my follow up emails and phone calls went very smooth. I am on your Monday new items email distribution
Regards, Mark
Name: George & Joanne
Location:
Shipper Used: Harp Gallery - John
John showed up right on time and helped (maybe a little more than helped – did most of the work) get it into the garage. Son, grandson and friend from son’s workplace came at lunch time to move it into the house.
Lookin’ good. Fits very nice in our living room. Joanne has it all cleaned and polished and has been playing tunes all afternoon. Just a few sticky keys when pedaling the sustain but otherwise it does sound good.
George & Joanne Kaupas
Name: Rob
Location: CA
Shipper Used: Harp Pack - Fed Ex
We received the trunk yesterday and, as always, your team did an INCREDIBLE job of packing it to make the journey to California! The piece itself is beautiful; what amazing craftsmanship. We wish it was a little larger, but it perfectly matches the dimensions you published.
-Rob
Name: Julie
Location: Hartford, WI
Shipper Used: Harp Galley Home Delivery
My new bench arrived and I’m thrilled with it. Seeing so many of
these curved benches in our travels throughout England I can’t tell
you how happy it makes me that I now own one of my own. I really wish
you allowed photos to be posted here.. I wish everyone could see it!
Thank you so very much.
Name: Tony
Location: Delaware
Shipper Used: You Call We Haul
The furniture is beautiful and solid. I am overwhelmed by the quality - and value. I bought a perfect 3 piece living room set, which will certainly outlive me, for less money than some shops want for one chair. Delivery was very professional. They stayed in contact, The movers did all of the work,although I was prepared to move everything inside. Each item was wrapped in moving blankets then shrink wrapped, so it reached my home exactly as it left the Store.
Also, I can't say enough about your selection. I've been furnishing my 1930's home with antiques for the past four years. I like styles after Victorian, and before Mid-century Modern. I am usually lucky to find more than one or two items in any one place. But you are a treasure. Thank you so much.
Name: Hsiao-Ying
Location: MD
Shipper Used: Walter's Piano Movers
Hello!
Just wanted to say thanks to all of you who helped out with the purchasing process! Piano was finally delivered yesterday (10/25). Beautiful instrument and well packed.
Thank you again. And I hope you all have a wonderful week.
Name: Albert
Location: CA
Shipper Used: Harp Pack - Fed Ex
Just wanted to inform you that the statue arrived and I am extremely pleased with that. My sincere thanks to all of you for this transaction. It has been a great experience dealing with the Harp Gallery.
Best Wishes and God Bless!
Albert
Name: Jessica
Location: TX
Shipper Used: Sunset - Dar and Julie
Hello! My new furniture/sideboard was just delivered and it is beautiful. The carrier did a wonderful job-they were incredibly kind and so careful and I could not be more grateful. Thank you so much!
Jessica
Name: David And Elizabeth
Location: TX
Shipper Used: Sunset - Dar and Julie
Good morning, our chairs and table arrived last evening and they far exceed our expectations! You didn’t do justice to them in your descriptions but we will forgive you. The chairs are stunning and the little Hepplewhite table is a jewel. The movers were pleasant and professional- nice people.
Many thanks, we couldn’t be more pleased
David and Elizabet
Name: Ursula
Location: Chicago
Shipper Used: Harp Gallery Home Delivery
Dear Kim,
I just wanted to let you know that the desk and table arrived safely. Dylan and his friend were so kind and careful with everything, which they had to take apart to fit through the door. The furniture is even nicer than the photos suggested. I absolutely love your gallery and will continue to frequent your website.
All my best,
Ursula
Name: Claire Freeman
Location: TX
Shipper Used: USPS
AWESOME antique 1920’s Victorian lace-up shoes! Excellent brand new unused condition, packed great, mailed fast - just as Harp Galkery always does. 👍👍 Harp Gallery has the most wonderful antiques, they have great customer service, and are the absolute best!!
Name: Alan
Location: KY
Shipper Used: You Call We Haul
Josh and his partner dropped off the China Cabinet today. It looks great! The stain matches the stain on our kitchen cabinets very nicely. All the pieces seem to be there and we did not see any issue with the finish. It fit perfectly!
Josh and his partner were very customer service focused! They were nice, helpful, and wanted to make sure everything was done right before they left.
Thank you again and we hope to order more pieces from you in the future!
Alan
Name: Susan
Location: WI
Shipper Used: Harp Gallery - Dylan and Brad
The two outstanding young men that you sent to deliver my beautiful pieces were magnificent – they are a tremendous asset to your team. Both pieces are gorgeous in my home.
Name: Jackie
Location: SD
Shipper Used: Sunset Solutions
Hello Harp Gallery!
I just received the Neoclassical Carved Hall Bench #32259 last evening--it's beautiful! I wanted to send you a thank you and let you know that I had received it. I was also very impressed with the shippers, Dar and Julie. They were professional and courteous. Again, thank you for the lovely piece!
All the Best,
~Jackie
Name: Jay
Location: Iowa
Shipper Used: Harp Gallery
About a month ago I took delivery of my Romweber Viking desk ( your #34547) I have an observation....the craftsmanship of the desk is only exceeded by the skill of the re-finisher! Every time I sit at the desk I am impressed! THANKS!
Name: Sean
Location: VA
Shipper Used: Josh - You Call, We Haul
Hi! The table was delivered today. I am SO HAPPY!!! Exceptional piece, and thanks for arranging the delivery. I will be keeping an eye on your store.
- Sean
Name: Pavla
Location: VA
Shipper Used: Josh - You Call, We Haul
Kim, the pieces arrived today. As in the past when I ordered from you, I am in love with them both.
Thank you so much once again!
Pavla
Name: Claire
Location: Texas
Shipper Used: John CCC Transport
The rare Scandinavian painted blanket chest is AWESOME! I knew it was going to be a wonderfully unique piece, but once I saw it in person, I realized how outstanding it really is! Harp Gallery is #1!! The delivery company was top notch! The owner and the driver were in contact with me, prior to delivery. It was great to deal with a company that is sure to communicate with the customer! That made all the difference. The driver was friendly, as well as, very professional. He took special care when unwrapping my blanket chest, which I appreciate. I give him a high recommendation for a job well done!! He scores a 10!!! Great transaction in every way, with Harp Gallery and with the shipper! Thank you!!! A++++
Name: Virginia
Location: WI
Shipper Used: Store Pick Up
I stopped in the other day to pick up the sailing ships book ends. I didn't realize just how beautiful and heavy these were until I got them home...I love em.
Name: Rowan
Location: MN
Shipper Used: Harp Gallery
The Austrian cabinet is so impressive that another might just take attention away from it.
I continue to visit your site. I’m sure we’ll do business again.
The other parts of the order are of great quality.
Thank you,
Rowan
Name: Pat
Location: MO
Shipper Used: John CCC Transport
we received the bed yesterday.
All was as represented/promised. The bed is an excellent condition!
The delivery was great, the driver was very helpful, and we are very pleased with the whole thing from A to Z.
Thanks very much for making this a great experience.
Pat
Name: Nancy
Location: Bloomington, IL
Shipper Used: Store Pick Up
Thank you, Jess. My purchases are in my home now and look beautiful. Everyone was so nice and very helpful!
Take care,
Nancy
Name: Jeff And Janet
Location: Iowa
Shipper Used: Harp Gallery - Dylan
The Wooten desk has found a new home in Dubuque,Iowa.
Very pleased with the addition to our home.
Thanks for making it available
Dylan did a good job with delivery
All best
Jeff and Janet
Name: Sue
Location: NY
Shipper Used: Josh - You Call We Haul
Jess,
Just wanted to thank you for your help with this purchase!!!
The vanity arrived this morning- it’s a beauty; I love it!!!
Shippers were fantastic, so careful bringing it into my home- I could not be happier!!
Sue
Name: Barbara
Location: Bishop, CA
Shipper Used: U Ship
Not enough room on eBay feedback to express how pleased I am. BEAUTIFULLY refinished and reglued, very sturdy and useable. Fell in love with the pictures, actual chairs even better. Very fast delivery. Thank you.
Name: Lisa
Location: CA
Shipper Used:
Hi Kim, First I must thank you and the Harp Gallery for the great customer service and the quick responses.
Our home is filled with antiques that we have collected from all over the US. We have been to many higher end antique furniture stores across the country. The Harp Galley is by far one of the best with beautiful pieces. I have only been to your store once but it left a huge impression. I look forward to opening my email every Monday to see the New Arrivals.
Thank you for outstanding customer service,
Lisa
Name: Melissa
Location: MA
Shipper Used: Josh, You Call We Haul
Hi Jess! I just wanted to let you know that the exquisite little cabinet arrived safely today and I couldn’t be more pleased! I’m so glad I didn’t cancel this order. I love it!
Thanks so much,
Melissa
Name: David
Location: MN
Shipper Used: Harp Gallery - Tony
I'm very pleased with my bookcase! Tony did a great job. He's a good guy. Overall, I'm very impressed with your operation. Everyone is extremely professional. I look forward to purchasing more items in the future.
David
Name: Jan & Robert
Location: FL
Shipper Used: Harp Pack - Fed Ex
We received our beautiful bronze statue in great condition & in a timely manner.
We truly appreciate & value your professionalism. With great gratitude!
Best regards,
Jan & Robert
Name: Phil
Location: CO
Shipper Used: Nambo
Hi Kim
The item arrived today and I absolutely love it. Thanks again!
Phil
Name: Natalie
Location: New Lenox, IL
Shipper Used: Harp Gallery - Alex
Hi Kim;
Just wanted to say thank-you again for your help with my new items. They are beautiful! And the delivery people were very helpful, polite & professional.
I only wish the store was closer for me to just drive there and shop but I’ll be checking online for sure. Have a great rest of your day.
Thanks
Natalie
Name: Ashley
Location: CT
Shipper Used: uShip - Josh
Kim, I just wanted to say thank you! My desk came, it is absolutely gorgeous! I am so so happy!
Best to you and your family!
Ashley
Name: Susie
Location: CO
Shipper Used: uShip - NAMBO
Just wanted to say thank you! The pieces arrived and were delivered, and I am very pleased. The delivery staff was excellent, amicable, and easy to work with. . . I will request this same delivery again.
Thanks so much,
Susie
Name: Fran
Location: PA
Shipper Used: uShip - Ben Hostetler
The table arrived today....it is beautiful and Ben was wonderful.
Fran
Name: Carla
Location: OK
Shipper Used: uShip - Nambo
Kim, Thanks for all of your help. The hutch and file are beautiful and EXACTLY match the desk. Yay! It was a pleasure to deal with you. I can’t wait to move into our new house and go shopping online with you. I love French and Italian antiques. Not much in Tulsa. Knowing that you ship and the service that you offer I will be back.
Carla
Name: Arlene
Location: NY
Shipper Used: uShip - You Call, we Haul - Josh
I just wanted you to know that the lamp arrived and looks beautiful! The driver was very caring, polite and friendly! It’s been a pleasure doing business with you!
Thank you for everything!
Fondly,
Arlene
Name: Steve
Location: NE
Shipper Used: uship - Jackie Paul
The stacking file arrived safe and sound, it looks gorgeous, the shippers did a great job, positive feedback left, thanks so much.
Once again in these unprecedented times, thank you, something that made me feel good. I appreciated it.
Steve
Name: Elizabeth
Location: TX
Shipper Used: uShip - Nambo
Hi Kim,
The mahogany music cabinet is already here!!! It was delivered about 10:30 this morning. It is exactly as you described...it is a wonderful piece and I love it! The delivery was seamless and the driver was professional and very considerate.
Again, many many thanks to you. I hope our paths cross again soon,
Most sincerely,
Elizabeth
Name: Deb
Location: CO
Shipper Used: uShip white glove- Nambo
Thank you, Kim!
We are sure to love the pieces. You have excellent items, and your customer service is first class. That's why we come back to shop with you.
Stay safe! Stay strong!
Best regards,
Deb
Name: Elizabeth
Location: Texas
Shipper Used: uShip - Nambo
Hello Jess,
Thank you! You all are the greatest! I am thrilled to have found Harp Gallery and the antique music cabinet through your eBay listing! Again, thank you!
Sincerely,
Elizabeth
San Antonio, Texas
Name: Ruth
Location: IL
Shipper Used: uShip White Glove - PNS Logistics
Scott delivered our salvaged railroad cart yesterday morning. It looks exactly like the photos that were posted. We couldn't be more pleased. Thank you some much with your assistance in helping us to obtain this beautiful piece. We look forward to your future emails with new pieces.
Thanks again.
Ruth & Larry
Name: Tiffany
Location: VT
Shipper Used: Harp Pack - USPS
I absolutely love this tea and coffee set. Thank you for wrapping it so carefully- it was perfectly safe and sound.
Thanks very much for making these available and for taking such care in sending them to me.
Sincerely,
Tiffany
Name: Tom
Location: Georgia
Shipper Used: Harp Pack - Fed Ex
My shipment arrived yesterday. A frequent recipient of shipping---have never seen such a terrific packing job---many fragile items, but everything arrived in perfect condition. Harp is the BEST.
Name: Jerry
Location: New York
Shipper Used:
Hello to all my Friends at Harp Gallery!
It's been a while since I've purchased form you but I love to look over your fabulous selection via your meticulously staged and photographed wonderful items. I know that when I order form you, I will get quality and friendly service.
I hope you are all safe and well during the Corona virus pandemic!
Kind regards,
Jerry
Name: Mike
Location: Houston, Texas
Shipper Used:
It is a pleasure dealing with Harp Gallery. Kim treats people as if they were local customers visiting in person, even though we communicate from hundreds of miles away through the website. I have purchased several items from The Harp Gallery and will continue to do business with them in the future. All of their items are restored and in optimum condition so there is no concern about buying a "project."
Name: Nina
Location: MO
Shipper Used: Harp Pack - Fed Ex
We received it yesterday! And it looks just like we expected. We can always count on you guys to have quality merchandise and excellent service.