Name: Terry
Location: Atlanta, IL
Shipper Used: Harp Gallery
Eric represents your company very well. I love the two pieces. Thanks for delivering them.
Terry
Name: Bob
Location: Washington DC
Shipper Used: Rick Ships
Hi Elizabeth, Ramona, and everyone at Harp! The sideboard arrived safely today (thanks to RickShips) and it is truly stunning. My wife Laura is overjoyed--she chose it on eBay--and I agree it was worth the effort. We can hardly believe it's in such beautiful condition. Thank you so much for helping us improve our home!
Most gratefully,
Bob
Name: Byron
Location: Cullman, AL
Shipper Used: Rick Ships
I have purchased several items from Harp Gallery
I have been so impressed with the response and helpfulness from everyone. It is a pleasure doing business with companies that strive and maintain this level of professionalism. Loyal Customer!
Name: Gerald
Location: Lynden, WA
Shipper Used: Metro
On july 27,2016 I purchased from you a beautiful pair of 1910 Banker's Chairs. The shipping process to get the chairs to my home in NW Washington took somewhat longer than I had hoped, but that was not your fault. I was new to ordering from eBay (this was my first purchase ever) and didn't know about the importance of the positive feedback process, so I didn't give you the 5 star review that you deserved. I can't figure out a way to give you 5 stars now a year later--do you know of a way? If so, please advise. If not, please accept this as my 5 stars--you provided great customer service when I called you x2 to find out about and arrange for shipping, etc. You were very pleasant and helpful, and a year later I still remember how much I appreciated your excellent service.
Thank you,
Gerald
Name: Victorine
Location: NY
Shipper Used: UPS
Ramona,
I received my Mahogany chest today and it is perfect! Thank you so much for all your help. I hope one day to do business again. UPS did a wonderful job of packaging it. It arrived in perfect condition. Thank you again, and if you could let James know I appreciate all the popcorn and bubble wrap around my mahogany chest. It was secure and safely packaged. Take care!
Name: Melody
Location: OFallon, IL
Shipper Used: Harp Gallery
Arrived early this morning and is absolutely beautiful!
Delivery man was courteous, friendly and professional.
Name: Arielle
Location: Kansas City, MO
Shipper Used: Metro
I wanted to let you know that I received my pieces yesterday and they are fabulous! The night stands integrate with my other furniture extremely well and the side board is gorgeous!
Thank you so much for everything.
Name: Deb
Location: Jamul, CA
Shipper Used: Metro
Ramona, Wanted to thank you so very much for assisting me in the purchase of these magnificent pieces of furniture. I still cannot believe that they are mine. They fit the room beautifully and my husband was so impressed. Metro Shipping did a wonderful job delivering these pieces which arrived in wonderful condition. Thank you again and I look forward to my next purchase.
Name: Renee
Location: Appleton
Shipper Used: Pick Up
We love our new kitchen island. Thank you for giving us the idea of using this drafting table this way. It's perfect.
Name: Geoffrey
Location: FL
Shipper Used: Metro
Just wanted to tell you how much I enjoy having the coromandel screen I purchased from you. I don't think you charged enough though. Thanks, Geoffrey in Miami
Name: Jim and Kay
Location: WI
Shipper Used: Harp Gallery
Kay and I wanted to let you that Erik and Travis did an fantastic job. They are an asset to your business and represent the Harp Gallery very well.
Also, the bookcase looks fabulous in our home office! Thanks again.
Best regards:
Jim & Kay
Name: Martha
Location: Woburn, MA
Shipper Used: Rick Ships
Dear Harp Gallery people,
Once again, thank you for the beautiful furniture! My whole experience dealing with Harp Gallery has been delightful. The willingness to help, attention to detail, and graciousness of each person who worked on my 3- item order is memorable. The delivery was prompt and professional. I also want to thank the people in the shop who prepared the pieces for sale. Drawers slide smoothly, the finish glows....I think your standards are pristine!
Thank you so much. It is a pleasure doing business with Harp Gallery.
Very truly yours,
Dwight and Martha
Name: Martie
Location: LA
Shipper Used: Rick Ships
The table and chair were delivered today and I am so pleased. The pieces are lovely and the young men who delivered them were so nice. Wonderful experience with Harp Gallery and Rick Ships!
Thank you!
Martie
Name: Linda
Location: Minneapolis
Shipper Used: Harp Gallery
Delivery of the bed occurred and all was perfect!!!‎ They bed is beautiful! We absolutely love it! Thank you so much! I LOVE HARP GALLERY!!!
Sincerely,
Linda
Name: Maggie
Location: Oneida, WI
Shipper Used: Harp Gallery
We are so pleased with our two purchases.
Name: Stan
Location: MD
Shipper Used: Greyhound - Harp Gallery Packing
Hearing from you earlier about how Harp folks packaged up the Collector's Cabinet was one thing! However, "actually" un-Packing the Collector's Cabinet was something else and made your description even "more' real! It certainly demonstrated to me the "care" Harp personnel put in to help ensure the Cabinet's "safe" arrival! Thanks so much again to YOU and ALL those at Harp Gallery for your consideration; patience; and willingness to work with me! I realize that, by Harp standards, this was a very small purchase! That said, given the professionalism and responsiveness I received as a "first-time" Harp Gallery customer, which was evident throughout the entire process and very much appreciated, I was made to feel as if spending hundreds of dollars is just as important to Harp Gallery as spending thousands! It was a pleasure to have done business with you!
Name: Joanne kaupas
Location: Bloomington, il
Shipper Used: Harp Gallery
Eric arrived as scheduled with our antique salvage doors of etched swan and crane scene windows. They are magnificent! They certainly are one of a kind. Thank You for your service.ðŸ˜
Name: Bernadette
Location: St Louis
Shipper Used:
The pieces arrived today as scheduled and as other posts have mentioned are more beautiful than what appears in the online pictures. Couldn't be more happy with the quality and service!
Name: Howard
Location: NJ
Shipper Used: Rick Ships
The pine corner cupboard arrived safely intact here in New Jersey right on schedule. Buying anything sight unseen is extremely risky, I would be remiss not to mention the cupboard is even more beautiful than depicted in the photos, exceeding well beyond any of my expectations. Rick's Shipping did a great job in protecting and unloading.Thank you for guiding me through to a safe harbor with the shipping along with your honest expression in the quality of the piece.
Name: Dana
Location: Hodgenville, KY
Shipper Used: Rick Ships
Just want to let you know how very happy I am with my recent purchase. My beautiful vanity arrived yesterday. So impressed with its overall design and quality. The refurbished finish is lovely and the 80 year old mirror is in much better condition than I anticipated. Was also very impressed with the courteous, professional, accommodating service provided by Rickships. Thank you so much for a very pleasant transaction and a truly lovely antique. Sincerely, Dana
Name: Helen
Location: Evanston, IL
Shipper Used: Harp Gallery
Thank you for the great service and great piece of furniture, I really love my new desk!
Name: Diane
Location: IL
Shipper Used: Harp Gallery
To The Harp Gallery Staff,
A very heartfelt Thank You and Happy Holidays to everyone at Harp Gallery!
My husband Pat and I were very pleased with the entire experience and especially with our new dining set!
Hope to visit soon.
Diane
Name: Christopher
Location: FL
Shipper Used: Metro
Just want to let you know I received the organ last night, it is stunning ! There was an extra dowel, but I figured out it went on the back of the pedal lyre. I guess it was removed during shipping so it didn't break. The movers from Metropolitan came. The window was between 430 and 830 pm and they arrived at 945 pm. All is forgiven, the packaging of the instrument was superb and it was truely delightful to see such care in packaging. The two gentlemen were very polite and extremely careful moving and setting up my melodeon. Thank you again! I will be sure to leave positive feedback on eBay !
Name: Carol
Location: MI
Shipper Used: James At UPS Store
We now have the cabinets moved in and are very pleased with them. Thanks for your help in making it such a smooth process to buy and ship them. We'll enjoy them for a long time. And we'll look again for Art Deco items you may have.
Best wishes, Carol
Name: Divya
Location: PA
Shipper Used: Rick Ships
I just wanted to write a note of thank you to both the people at Harp Gallery and at RickShips for delivering our Baker French dining set. We absolutely love the set, which has been finished so very beautifully and in addition the delivery team was very professional and thorough. We were nervous about buying a set we had never seen, but thanks to you it has been a thoroughly pleasant experience all round - many thanks again!
Best
Divya
Name: Marla
Location: CA
Shipper Used: Plcon
Thank you so much for the invoice and for working with me on the purchase of this beautiful cabinet. Harp Gallery is consistently great to work with, and I appreciate your excellent customer service, Kim.
Thanks again,
Marla
Name: Jane Creswell
Location: Michigan
Shipper Used: RickShips, LLC
My bookcases arrived last week and they are absolutely perfect. They fit the room as if they were meant to be there. Delighted with the quality and how well the Harp Gallery handled my questions. The delivery by RickShips was well done and everything was done quickly and carefully. Very happy with my purchase. Thank you so much!
Name: Martha
Location: MA
Shipper Used: Rick Ships
Our table and china cabinet have just been delivered. Wow! They are everything you presented them as and more.
We applaud your attention to quality and detail. We would like to communicate our special thanks to Romana, Rita, Elizabeth and Ken, who answered every question; and, even handled a change in our order, graciously and efficiently!!
In addition, Joshua and Chris from Rick Ships, handled the pieces with exceptional professionalism. We are certainly pleased with our total experience with Harp Gallery. You are a pleasure to do business with.
Many thanks,
Dwight and Martha
Name: LAURA
Location: Louisville
Shipper Used:
Very responsive to emails, beautiful inventory, trustworthy. I would not hesitate to work with them again.
Name: Ruth
Location: Clarkesville, GA
Shipper Used: Rick Ships
I received my table from you, shipped by Rick. I could not be more pleased. The table is perfect in every respect! The inside set up was quick and the men were so careful with the table. I am 100% pleased. You were right, Rick is the best shipper!
Name: Linda
Location: Portland, Oregon
Shipper Used: Metropolitan
I would not recommend Metropolitan to ship your antiques. My table was shipped on 9/8/16 and I will be receiving it, supposedly, on November 1st. Not only did they break the glass on the table that I ordered but the only communication I have had with Metropolitan is from all of the phone calls that I have had to initiate. They should offer to refund the money I spent on having this table shipped by them.
Name: Olga
Location: IN
Shipper Used: Harp Gallery
The cabinet is so beautiful, I can not tell you how happy I am with it, thanks for all your help!
Name: Bill
Location: OH
Shipper Used: Don at Postal Express
Hi Don, The Antique lamp arrived on Saturday as you said it should. Also with no problems what so ever! Don Now I see why you were so very highly recommended! Thank-You so very much for all of your help and patience with me! I never spent this much money this way online, but I wanted this lamp for our home. Thanks again! This lamp is truly a real Gem from the past! Bil
Name: Deane
Location: WI
Shipper Used: Harp Gallery
Just wanted to let ALL who helped us with this first purchase from Harp Gallery know how pleased we are with not just the bed, but the entire process, from beginning phone call to delivery.
Could not be more pleased.
Sincerely,
Deane
Name: Jon
Location:
Shipper Used: USPS
Very nice job by the USPS. Whoever packed these deserves my sincere thanks for a job well done. This certainly looked every bit as good as professional packing to me. In addition to the contents being well-protected, there was an almost Ikea-like cleverness to the arrangement of items within the boxes. Just... excellent. I have experienced good and bad packing and shipping over the years, but this ranks as one of the very best. Again - sincere thanks.
As for the item itself, it was very nice and as described/shown. - Jon
Name: Clarke Kendall
Location: Tulsa, Oklahoma
Shipper Used: Postal Express & More
Don Halso disassembled the "cannon ball" andirons for ease of shipment, and they arrived in perfect condition. A bit of elbow grease will be needed to get them in like-new condition, but they are well worth the price I paid. Thanks.
Name: Micaela
Location: IL
Shipper Used: Harp Gallery
Just received the end tables they are great. I can't thank you enough for doing this. We will definitely keep buying from your store!!!
Thanks again!
Name: Janet
Location: East Setauket, NY
Shipper Used: USPS
The lovely oak set of drawers arrived today and are even better looking than the photograph. My husband commented that whoever packed the set did so with intelligence and care! Thank you, Kim, for making a very fine sale.
Sincerely,
Janet
Name: Dean
Location: WA
Shipper Used: Metro
We have worked with you folks twice now and are very happy with our pieces that we have acquired from you.
Looking forward to working with you again when you have more pieces like these!
Dean
Name: Lyle
Location: KS
Shipper Used: James at UPS Store
Thanks so very much for taking such good care of me as a customer. The little smoking stand arrived in perfect condition. James at the UPS Store did an awesome job of packing the stand for shipment. Elizabeth, the stand is absolutely perfect. I love it! Again, thanks so much for your prompt, expert, and wonderful help and assistance. I very much appreciate all you did for me. You are the best!
Thanks,
Lyle
Name: Kim
Location: East Haddam
Shipper Used: Greyhound
Just wanted to let you know we received the bench today. It arrived in fine shape and is fabulous! Thanks!
Regards,
Kim
Name: Melissa
Location: Granville, MA
Shipper Used: Rick Ships
I just wanted to take a moment to tell you how much I love both pieces! They are simply stunning. Rick Ships did fabulous job getting them to me safely - an amazing job, considering the weight and fragile glass on the bookcase. Thanks for all you did to help me purchase these gorgeous pieces.
Best,
Melissa
Name: Jeff
Location: Saunderstown, RI
Shipper Used: Metro
Hi,
I received the desk yesterday. It is great!! Just as advertised/described/discussed.
Thank you
-Jeff
Name: Becky
Location: Frankfort, KY
Shipper Used: Don at Postal Express and More
A note to let you know that my Henredon revolving bookcase arrived yesterday! It is exactly what I wanted and I couldn't be happier with my purchase.
Thank you for working with me and thank you for your suggestion of using Don at Postal Express and More as a shipper. The piece was carefully packaged and delivered without incident.
Again, my sincerest thanks to all of you!
Kindest regards,
Becky
Name: Fred
Location: CA
Shipper Used: Don at Postal Express and More
I just wanted to take a moment to share with you the exceptional service I received form Don.
First, the chairs showed up on my door step on the very day Don said they would arrive, I must admit I was a bit overwhelmed at the sight of the disassembled chairs!! That said, as promised Don sent along photos of the chairs from when he was disassembling them with written instruction on how best to put them back together. Without the instruction from Don. It is so nice to receive such quality service particularly when Don's only job was to get the chairs to me. I very much appreciate the over and above service provided by Don and Postal Express and "More" (I guess we know what the "More" stands for).
Once again, thank you and everyone on your end for a very nice uncomplicated experience.
So, from the comfort of my newly reassembled chair, I wish you all the best.
Name: Charles
Location: CT
Shipper Used: USPS
Hortense arrived safely to Connecticut, thanks to your perfect package.
Now, she is waiting patiently in our bedroom to finish her journey to our beautiful home in Quebec City.
She is even more beautiful than on the photos.
Kindest regards,
Charles
Name: Clarke
Location: Tulsa, Oklahoma
Shipper Used: Plycon
The dining table arrived yesterday. Although it took a bit longer to arrive than I expected, it was well worth the wait. I am thoroughly satisfied with it. Thanks.
Name: Kaysie
Location: Greenwich, CT
Shipper Used: Rick Ships
Received the beautiful Thai dining set and sideboard. They are just
beautiful, in perfect condition, set up by Ricks shipping. We couldn't
be happier.
Name: Kevin
Location: MI
Shipper Used: Don at Postal Express
We received the clock set and we love it! It looks great and is the right scale on the dresser in our bedroom.
Name: Andrea
Location: IN
Shipper Used: Harp Gallery
Delivery complete. Love the clock!!
Thank you!
Andrea