Name: Melissa
Location: Granville, MA
Shipper Used: Rick Ships
I just wanted to take a moment to tell you how much I love both pieces! They are simply stunning. Rick Ships did fabulous job getting them to me safely - an amazing job, considering the weight and fragile glass on the bookcase. Thanks for all you did to help me purchase these gorgeous pieces.
Best,
Melissa
Name: Jeff
Location: Saunderstown, RI
Shipper Used: Metro
Hi,
I received the desk yesterday. It is great!! Just as advertised/described/discussed.
Thank you
-Jeff
Name: Becky
Location: Frankfort, KY
Shipper Used: Don at Postal Express and More
A note to let you know that my Henredon revolving bookcase arrived yesterday! It is exactly what I wanted and I couldn't be happier with my purchase.
Thank you for working with me and thank you for your suggestion of using Don at Postal Express and More as a shipper. The piece was carefully packaged and delivered without incident.
Again, my sincerest thanks to all of you!
Kindest regards,
Becky
Name: Fred
Location: CA
Shipper Used: Don at Postal Express and More
I just wanted to take a moment to share with you the exceptional service I received form Don.
First, the chairs showed up on my door step on the very day Don said they would arrive, I must admit I was a bit overwhelmed at the sight of the disassembled chairs!! That said, as promised Don sent along photos of the chairs from when he was disassembling them with written instruction on how best to put them back together. Without the instruction from Don. It is so nice to receive such quality service particularly when Don's only job was to get the chairs to me. I very much appreciate the over and above service provided by Don and Postal Express and "More" (I guess we know what the "More" stands for).
Once again, thank you and everyone on your end for a very nice uncomplicated experience.
So, from the comfort of my newly reassembled chair, I wish you all the best.
Name: Charles
Location: CT
Shipper Used: USPS
Hortense arrived safely to Connecticut, thanks to your perfect package.
Now, she is waiting patiently in our bedroom to finish her journey to our beautiful home in Quebec City.
She is even more beautiful than on the photos.
Kindest regards,
Charles
Name: Clarke
Location: Tulsa, Oklahoma
Shipper Used: Plycon
The dining table arrived yesterday. Although it took a bit longer to arrive than I expected, it was well worth the wait. I am thoroughly satisfied with it. Thanks.
Name: Kaysie
Location: Greenwich, CT
Shipper Used: Rick Ships
Received the beautiful Thai dining set and sideboard. They are just
beautiful, in perfect condition, set up by Ricks shipping. We couldn't
be happier.
Name: Kevin
Location: MI
Shipper Used: Don at Postal Express
We received the clock set and we love it! It looks great and is the right scale on the dresser in our bedroom.
Name: Andrea
Location: IN
Shipper Used: Harp Gallery
Delivery complete. Love the clock!!
Thank you!
Andrea
Name: Paul
Location: GA
Shipper Used: James - UPS Store
I wanted to drop you a line letting you know that the clock and urns are even more beautiful in person than in the pictures on the website.
There was a clock expert/historian/customer in the local clock repair shop who took a glance at the clock mechanism and asked the estimated age that I was given. He said the mechanism itself was last manufactured in 1867 and he and the shop owner agreed that the likely date for the clock was mid 1800's. Be that as it may the owner asked the price that I paid and he stated that that was a fair price at this point in time for the piece.
Thank you again for properly representing the condition of the clock and selling at a fair price point. We are not "antique" people and it is good to deal with a firm in this industry that doesn't try to gouge the customer. You will get our recommendation to our friends.
Paul
Name: Lisa
Location:
Shipper Used:
I cannot thank you enough and will recommend your store to everyone I know. In fact, I will post a review on Google and any other social media I can.
YOU ARE TRULY THE BEST!
With my Warmest Regards, Lisa
Name: Michael
Location: SC
Shipper Used: Rick Ships
Hello, today we received our antique bookcase. Very satisfied by the delivery of RickShips. They had to patiently and carefully maneuver their big box truck down my curvy, very wooded 1/4 mile gravel driveway. They did successfully and were very courtesy people. I was appreciative of their handling concerning everything and we are exceptionally happy with the bookcase. Regards, Michael.
Roebuck, SC
Name: Lori
Location: WI
Shipper Used: Harp Gallery
Thank you for your communications. It's great business ethics! Kudos
Lori
Name: Robert
Location: MN
Shipper Used: Harp Gallery
Kim:
This is to inform you that delivery of the mirror took place, as scheduled.
Also, please provide my highest appreciation to Erik's supervisors for his professionalism and helpfulness. He is a very polite young man, and represents Harp Gallery very well.
Thank you, once again.
Sincerely,
Robert
Name: Deb
Location: CA
Shipper Used: Don at Postal Service
Good Morning,
Wanted to let you know that both of my pieces (Joan of Arc and the Lion Bracket) arrived safely yesterday afternoon. The packaging was perfect and no damage at all. Joan of Arc looks magnificent on a Majolica dragon stand that I have in my office and can't wait to see the bracket installed on our Hot Rod Shop. Thank you for your timely responses and care in packaging these wonderful pieces.
Kindest Regards,
Deb
Name: Kerry
Location: MO
Shipper Used: Harp Gallery
We LOVE the chest! Thanks!
And by the way, Eric was exceptional!
Kerry
Name: Mary
Location: MO
Shipper Used: Harp Gallery
The cupboard is just beautiful and it's perfect for our needs. Thanks again.
Mary
Name: Katherine
Location: NY, NY
Shipper Used: James - UPS Store
Hello , thank you for sending me my adorable lamp! It looks great in my living room. It came very well packaged. I was wondering if you could tell me If the "crystals"are made from glass or crystal and of they are original to the lamp? He listing has been taken down so I was unable to look back at it.
Thank you again. I wanted to also say that I'm very happy with the library set I birch asked from you not too long ago. It makes for a lovely home
Office for my husband.
Katherine
Name: Kelly
Location: East Aurora, NY
Shipper Used: UShip - Independent Carrier
I have been a little busy these past few months. I am not sure if I thanked you for all you help with the sideboard situation. I greatly appreciate the repairs (from shipper) you did to make the sideboard look good again. Thank you again. Harp gallery is an excellent company who delivers excellent products and service to their customers.
With sincere appreciation,
Kelly
Name: Suze
Location: Cleveland Heights, OH
Shipper Used: Plycon
The cabinet arrived! Plycon did an excellent job with shipping, arrived faster than expected! The cabinet is beautiful! I love looking at Harp Gallery, you always have just lovely pieces!
Again, Thank You ,
Suzi
Name: Allison
Location: NC
Shipper Used: Plycon
Hello All,
We wanted to tell you that your service was excellent, the piece is beautiful and we are very happy and impressed by the overall experience.
We will do business again.
Best, Allison
Name: Gareth
Location: New Windsor, NY
Shipper Used: Metropolitan
Hi Kim/Joe:
The Map Chest was delivered last week.
It's a beautiful piece - even better than it looked in the photos.
Both yourselves and Metropolitan made this a very enjoyable "sight-unseen" buying experience.
Everyone did everything they said they would keeping me informed every step of the way.
The two gentlemen from Metropolitan who delivered the chest to my house were very smart, polite, helpful and professional. You rarely see that in NY. They were great.
I don't usually take the trouble to write emails like this but had to let you all know what a lovely piece of furniture I purchased from you and what a great job everyone did.
Many thanks,
Gareth
Name: chris
Location: Chicago
Shipper Used: Harp Gallery
Hi Kim!
The tables are absolutely beautiful! Thank you for your perfect delivery planning...couldn't have been timed any better.
So appreciative,
Chris
Name: Susan
Location: Osprey, FL
Shipper Used: Rick Ships
To the staff at Harp Gallery:
Hi everyone! I received my sideboard yesterday delivered safely from Ricks shipping and all I can say is WOW!! It far exceeds my expectations! I seriously thought, this isn't an antique, is too perfect!! It's absolutely beautiful and I can't thank you all enough! I'll be checking back for future antique purchasing. Thanks again!!
Susan
Name: Laraine
Location: Tacoma, WA
Shipper Used: Don at Postal Express
Hello, Don,
The bar stools arrived in absolutely perfect condition, on time, no worries. You run a terrific shipping business and Harp Gallery is lucky to have you.
THANK YOU for such wonderful customer service!
Best Regards, Laraine
Name: Anna
Location: Ridgeland, MS
Shipper Used: Plycon
Just want to let you know that I received my secretary this week, and it's better than I even anticipated. I love it as do the rest of my family. I enjoyed my interactions with Harp Gallery, and will definitely spread the word around here. Thanks so much! Anna
Name: Gerry
Location: Athens, AL
Shipper Used: Greyhound
I have the beautiful Hepplewhite chair! It is safe and sound.
What a wonderful job you did with the packing. I am thrilled
with what you have done for me. Hope we can do something again
sometime. I am a Hepplewhite admirer. Sincerely, Gerry
Name: Christy
Location: WI
Shipper Used: USPS
The Tray arrived today and it is beautiful. I goes perfectly with other pieces I have from that era. The tray arrived in pristine condition. Whoever wrapped and packaged the tray is an Olympic champion wrapper/shipper. It took muscle and an hour to break into the box and through the layers of cardboard, tape, foam mats and bubble wrap! Thank-you as always for making these kinds of treasures available and your outstanding customer service. Sincerely, Christy
Name: Linda and Chris
Location: Ohio
Shipper Used: Plycon
Dear Harp Gallery, My husband, Chris and I recently purchased an
antique map chest from you that we found on ebay. It was delivered by
Plycon last week. We are thrilled with this piece! It is absolutely
gorgeous! I am using it for watercolor paper storage and canvas
storage, etc. It is a beautiful addition to my studio and such
functional piece. Your photos represented the piece acuratlly and
beautifully! And we appreciated your help with shipper options. Plycon
was timely and the delivery guys were great!...caring for the map
chest and our home. Our experience with you was the best!! So happy we
found you!! Have already passed along your website to interior
designers and friends in Cincinnati metro. Thank you, thank you, thank
you for doing what you do and doing it so well! Sincerley and best
wishes, Linda and Chris
Name: Cynthia
Location: GA
Shipper Used: Plycon
I just wanted to say that we LOVE the phonograph. It is absolutely beautiful and my husband was very pleasantly surprised.
Thanks again for all of your help with the transaction. Plycon did an excellent job for us getting us the phonograph in perfect condition.
I am sure I will be back in the future to buy more from you guys.
Name: Jerry
Location: NY
Shipper Used:
Hello, Everyone!
Just want to wish all the GREAT folks at Harp Gallery a Merry
Christmas and Happy New Year. I enjoyed the purchase and interaction
I've had with you folks over the last 2 or 3 years and want you to
know that I appreciate your impeccable listings, service and kindness!
Best regards,
Jerry
Name: Laurie
Location: Erie, PA
Shipper Used: Greyhound
I picked the chairs up, and they are wonderful! Thank you!
Name: Max Hu
Location: Oakville
Shipper Used: Don
The Vintage Secretary Desk is arrived just as the photo showed on website. It was perfectly wrapped and packaged by Don, and it was only took about a week for me to receive it.
Name: Barbara and Robinson
Location: Morehead City, NC
Shipper Used: Rick Ships
The table and two clocks arrive today. They are beautiful. It is always a pleasure to do business with you. Rick ships delivers everything in perfect condition.
Name: Ellen
Location: New York City
Shipper Used: Don at Postal Express
The spool cabinet arrived in great shape, and it looks wonderful!
Thanks,
Ellen
Name: Brian
Location: NJ
Shipper Used: Don at Postal Express
The bronze is fabulous. And Don packed it expertly. I could not be happier. Thank you. Brian
Name: Dorothy
Location: OR
Shipper Used: Plycon
Just wanted you to know that we received the nightstands yesterday and they are gorgeous! We are so pleased. Thanks so much.
Hope to do business with you again.
Sincerely,
Dorothy
Name: John Bell
Location: Mississauga, Ontario Canada
Shipper Used: Postal Express and More...
A big Thank You to the staff at The Harp Gallery! All who I spoke with via email were very helpful with the purchase of my 1915 Edison Amberola 30 Phonograph. Thanks very much for the second YouTube video!
The Amberola arrived in perfect condition. Don at Postal Express did a fantastic job of 'custom' packing the Phonograph. Spoke with Don personally on the telephone. He addressed all my packing/shipping concerns. Highly recommended!
Thank you to all concerned...
Cheers!
John Bell - Mississauga, ON Canada
Name: Tom
Location: Colorado
Shipper Used: Greyhound
Thank you and the staff for making
this shopping experience a breeze! Great job of packaging!
The nightstand completes our Victorian bedroom set. Have a great Autumn! Tom
Name: Robert
Location: Mankato, MN
Shipper Used: Harp Gallery
I forgot to respond earlier confirming delivery of all purchased items.
All items arrived in excellent condition.
Also, Erik is a very polite young man and excellent employee. He was professional, personable, and represented your business very well.
Thank you, once again.
Sincerely,
Robert
Name: Nora
Location: Barrington, IL
Shipper Used: Harp Gallery
Bed frame arrived safely and on time. Bob and I installed successfully with our Sleep Number bed with no problem. It has been enjoyable working with Harp staff. Thank you
Name: Alison
Location: Ivyland, PA
Shipper Used: Mike Holiday
I recently purchased an antique walnut desk from you (the Sellew, NY
Desk, c. 1890). I just wanted to say how pleased I am with my desk,
it is *gorgeous*! It's even more beautiful in person than in the
photos! WOW! I also was very pleased with Holiday Movers. I was
very impressed with the way Mike Holiday handled my desk (verrrry
carefully! ). He had to take it apart to get it through my door,
and then put it back together inside the house. However, he did all
that quickly, efficiently, and without a complaint. I am already
looking forward to my next purchase from you..... your shop carries
beautiful, high quality items at good prices. I highly recommend both
your shop and Holiday Movers to anyone.
Name: Michael
Location: CA
Shipper Used: Plycon
I just wanted to say Thank You to everyone, We just received the
Victorian Settee and my wife just loves it, I have not seen yet, but
am sure I will enjoy as well. I can't wait to shop with all of You
again!!!
Michael
Name: Eric
Location: West Point, NY
Shipper Used: Plycon
To all,
I wanted to take the time and thank you for your help in our purchase of a desk and chair from Harp Gallery along with the safe transport and courteous service of the delivery team from Plycon.
The desk and chair arrived this morning and my wife is currently using both already. They are beautiful - my wife says especially the chair - and look great.
Thank you all once again.
Best,
Eric
Name: donna
Location: sc
Shipper Used: James at UPS Neenah
My Bradley and Hubbard lamp arrived on time and in perfect condition. Very pleased with the whole process and the expertise of everyone involved from ordering to shipping. Thank you for a job well done!
Name: Barb
Location: PA
Shipper Used: Don at Postal Express
You have been wonderful to work with; I cannot thank you enough for your time, help, patience, and for your generosity!
Best regards,
Barb
Name: Rebecca
Location: Manhattan, KS
Shipper Used: Plycon
We just received our beautiful leather chair and mahogany desk. Both are just as I hoped they would be and are perfect for my husband's office. The process was very stress-free. I will definitely shop from Harp's again and wouldn't hesitate to use Plycon. Excellent service all around.
Name: Louis
Location: Atlanta, GA
Shipper Used: Plycon
Settee arrived today. Nicer than anticipated. I'm now officially a Harp Gallery repeat customer, and satisfied with every purchase. Buy from them with confidence.
Name: Rosemary
Location: WI
Shipper Used: Harp Gallery
Mary and team,
Thank you again for your help and speedy delivery. The timing is perfect, and more importantly, the tables are exactly as we hoped and expected. Thank you again for your great service.
Sincerely,
Ro
Name: Tim
Location: Windham, CT
Shipper Used: Rick Ships
This was my first time I ever purchased a piece of furniture without seeing it in person. This was also my first purchase from Harp Gallery. My
initial telephone call with Elizabeth was pleasant and she conducted
herself professionally. Elizabeth was well versed with the piece. I
was still hesitant as this piece was a significant purchase. We chose
to have Rick Ships as they were highly recommended by Harp Gallery.
The piece arrived on time as originally stated. Rick Ships arrived
and their truck was too large to drive up our 500 foot steep driveway.
They without complaint walked this large piece to the door. Once
inside they unwrapped with blankets and thick plastic. They needed to
attach a mirror as well. Needless to say the piece was extraordinary.
We just love, love, love it! The staff who restored this piece are
talented professionals. It is unfortunate we are so far away.
Tim