Frequently Asked Questions - The Harp Gallery

Harp Gallery Antique Furniture


We work hard to offer exceptional pieces at very good prices knowing the vast majority will be shipped at an additional cost to the customer.

Shipping Options

While in Your Shipping Cart you will see the below options

One Mover/ANY number of pieces!

International Shipping

We are able to deliver any number or size of pieces to Craters and Freighters of Milwaukee for a flat fee of $99. All the necessary arrangement for crating, shipping, insurance, duties and other fees are solely the responsibility of the customer to set up and pay, we only collect for the pieces themselves on international shipments.


Our "Customer Reviews" page is filled with comments from our customers who are overwhelmingly pleased with the beauty, quality, and price of the pieces as well as the service they have received and the overall buying experience.


Our customers love the charm and warmth or “patina” of historic furnishings. The superior craftsmanship and wood of yesteryear adds history and beauty to every surrounding. We are also able to offer fine older furniture often at a fraction of the cost of new. Increasingly, we hear a third reason – antique and vintage means green-friendly products that “walk softly on the earth” - furniture that is recycled, reclaimed and reused.

We carefully buy only better quality furnishings that will be attractive to future generations. Our restoration is done efficiently by experienced craftsmen. Our goal is to present fine antique and vintage furnishings for the home and office at a fraction of the price of comparable new furniture. The Harp Gallery offers good prices and genuine value rather than huge, artificial discounts or sales.

We do anticipate quick turnaround and unlike other antique environments four times a year, in January, April, July and October, we mark down pieces that have been with us for 6 months or more. These markdowns represent significant savings, and are shown on our website. In addition we send out a newsletter to let our customers know when it has been completed. To subscribe to our newsletter, simply contact us by e-mail with the link at the top of the page.

Our policy is to present things so that they are slightly better than described, so that our customers are pleasantly surprised when they receive shipments from us. Several moving services have told us they love to deliver our Antiques because our customers are so happy when they see their pieces. We have a large restoration shop restoring pieces the way we would want to take them home ourselves. For example, we do not do museum or absolutely authentic finishes that are delicate and hard to live with. Rather, we restore antiques for both beauty and practicality in daily use in family homes and offices.

Our concern is more with durability and sturdiness in everyday use rather than for museum collections. All of our items are guaranteed to be as represented. Descriptions include the approximate age or "circa" date when each piece was made. More modern pieces are described as "vintage," meaning that they are not brand new, they did belong to someone, and date anywhere from almost new to 60 years old.

Fine Print

The Harp Gallery has sold refurbished antique and vintage furniture since 1985 in the Fox Valley, WI. Our dedicated and talented team consists of craftsmen with backgrounds in art, woodworking, aircraft customizing, auto restoration, landscaping, and cabinetry. Our professional sales people have backgrounds in art, textiles, interior design, real estate, and home decorating.

Most importantly, we work together as a team, it takes every one of us to gather, restore, photograph and display our treasures. Whether you are seeking dining or bedroom furniture, desks or sofas, chandeliers or artwork, we may have what you need at substantial savings from new furniture prices. Fireplace mantels, back bars, clocks, statues and bookcases are all part of our fascinating and unique collection. All price ranges and styles are represented.

The majority of our business is done over the phone or via the Internet, so even if you are unable to visit our 20,000 square foot showroom in Kaukauna, WI our helpful team of designers and professional sales staff are all here to answer questions and provide additional measurements or photographs. Please call (920-733-7115), leave a message or e-mail and we will promptly respond.

Harp Gallery Antique & Vintage Furniture
2101 Progress Way
Kaukauna, WI 54130

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Our sales professionals are here to help 7 days a week at 920-733-7115 Monday-Friday 10am-5:30pm, Saturday 10am-5pm, and Sunday 12pm-5pm Central Time. In addition to these hours, you may purchase from our website 24 hours a day. Some of the best pieces we find appear online and sell within a day or two so check back often.

You may contact us with our Contact Form or by phone at 920-733-7115. Our sales professionals are here to help 7 days a week. Monday-Friday-10-5:30, Saturday-10-5, and Sunday-12-5 Central Standard Time. In addition to these hours, you may purchase from our Website 24 hours a day. Some of the best pieces we find appear online and sell within a day or two so check back often. We accept PayPal, Google Checkout, wire transfer, checks, MasterCard, Visa, Discover and American Express.

We do handle returns on a case by case basis within 30 days. It is obviously easier to accept returns from our local customers and much more difficult when there are shipping companies involved. We do have a restocking fee on all accepted returns of 15% and the cost of return shipping via the same shipper in the same condition is the responsibility of the customer.