Frequently Asked Questions - The Harp Gallery

Harp Gallery Antique Furniture


We work hard to offer exceptional pieces at very good prices knowing the vast majority will be shipped at an additional cost to the customer.

Shipping Options

While in Your Shipping Cart you will see the below options

One Mover/ANY number of pieces!

International Shipping

At this time we are not shipping outside of the domestic United States.


Our "Customer Reviews" page is filled with comments from our customers who are overwhelmingly pleased with the beauty, quality, and price of the pieces as well as the service they have received and the overall buying experience.

Our Antiques

Our customers love the charm and warmth or “patina” of historic furnishings. The superior craftsmanship and wood of yesteryear adds history and beauty to every surrounding. We are also able to offer fine older furniture often at a fraction of the cost of new. Increasingly, we hear a third reason – antique and vintage means green-friendly products that “walk softly on the earth” - furniture that is recycled, reclaimed and reused.

We carefully buy better quality furnishings worthy of preservation that will be attractive to future generations. Our restoration is done to high artistic and structural standards by over 18 experienced artisans. We are proud to present fine antique and vintage furnishings, expertly refurbished for today's homes and offices. Our goal is to offer genuine value on pieces that will endure and retain both beauty and function for generations. Our restored historic furniture has superior craftsmanship, charm and patina. While preserving the past and using fewer resources, prices are a fraction of comparable new furniture.

Do you have sales?

We do anticipate quick turnaround and mark down pieces that have been with us to make room for a steady stream of new inventory. These markdown sales represent significant savings, and are shown on our website. In addition we send out a newsletter to let our customers know when sales are offered. To subscribe to our newsletter, simply contact us by e-mail with the link at the top of the page.

Our policy is to present things so that they are slightly better than described, so that our customers are pleasantly surprised when they receive shipments from us. Several moving services have told us they love to deliver our Antiques because our customers are so happy when they see their pieces. We have a large restoration shop restoring pieces the way we would want to take them home ourselves. For example, we do not do museum or absolutely authentic finishes that are delicate and hard to live with. Rather, we restore antiques for both beauty and practicality in daily use in family homes and offices.

Our concern is more with durability and sturdiness in everyday use rather than for museum collections. All of our items are guaranteed to be as represented. Descriptions include the approximate age or "circa" date when each piece was made. More modern pieces are described as "vintage," meaning that they are not brand new, they did belong to someone, and date anywhere from almost new to 60 years old.

The Harp Gallery has sold refurbished antique and vintage furniture since 1985 in the Fox Valley, WI. Our dedicated and talented team consists of craftsmen with backgrounds in art, woodworking, aircraft customizing, auto restoration, landscaping, and cabinetry. Our professional sales people have backgrounds in art, textiles, interior design, real estate, and home decorating. Most importantly, we work together as a team, it takes every one of us to gather, restore, photograph and display our treasures.

Whether you are seeking dining or bedroom furniture, desks or sofas, chandeliers or artwork, we may have what you need at substantial savings from new furniture prices. Fireplace mantels, back bars, clocks, statues and bookcases are all part of our fascinating and unique collection. All price ranges and styles are represented.

The majority of our business is done over the phone or via the Internet, so even if you are unable to visit our 20,000 square foot showroom in Kaukauna, WI our helpful team of designers and professional sales staff are all here to answer questions and provide additional measurements or photographs. Please call 920-733-7115, leave a message or e-mail and we will promptly respond.

You may contact us with our Contact Form or by phone at 920-733-7115. Our sales professionals are here to help 7 days a week. Monday-Friday-10-5:30, Saturday-10-5, and Sunday-12-5 Central Standard Time. In addition to these hours, you may purchase from our Website 24 hours a day. Some of the best pieces we find appear online and sell within a day or two so check back often. We accept PayPal, Google Checkout, wire transfer, checks, MasterCard, Visa, Discover and American Express.

Harp Gallery Antique & Vintage Furniture
2101 Progress Way
Kaukauna, WI 54130

Get Directions To Us From Google!

Our sales professionals are here to help 7 days a week at 920-733-7115 Monday-Friday 10am-5:30pm, Saturday 10am-5pm, and Sunday 12pm-5pm Central Time. In addition to these hours, you may purchase from our website 24 hours a day. Some of the best pieces we find appear online and sell within a day or two so check back often.

Fine Print

These Terms and Conditions govern all purchases made through the website. As used in these Terms and Conditions, "we," "us," or "our" refers to Harp Gallery, LLC. By using the Site to purchase products and services, you agree to be bound by these terms and conditions.

Order Notification and Charges

Our order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason. We will notify you after we have confirmed your order and after it is shipped.

If you used a credit card or PayPal as your payment method, we’ll charge the credit card for the full amount at checkout, including taxes.


Credit card and PayPal refunds may take up to 7 business days to complete.  Cash or check payments will be refunded by check within 10 business days after the cancellation and return of the merchandise.

Sales Tax

All merchandise purchases are subject to sales tax in accordance with the current state and local tax rates for the shipping/delivery destination. Estimated sales tax is calculated at the time of purchase and is generally based on the total selling price of each item, which may include but is not limited to shipping, delivery or labor charges.

Change or Cancellation

To change or cancel an order, please call us at 920-733-7115. You may return it under our Return Policy (please note return shipping fees may apply).

Governing Law

This sales contract shall be governed by and construed in accordance with the laws of the State of Wisconsin. The Harp Gallery is not liable for any delay or failure to perform on this contract caused by circumstances beyond our control, including but not limited to: fire, flood, other acts of God, labor disputes or inability to obtain product; and if any delay is caused by such circumstances, the Harp Gallery has the option to cancel this contract without liability to either party.

Online Security

Your credit card is completely safe. Protecting your information is our highest priority. The checkout process employs Transport Layer Security (TLS) technology to insure your safety. TLS encrypts your order information and sends it to a secure server, making it impossible for the information to be decoded by a party outside of

Errors & Omissions

We make every effort to ensure the information on our website is accurate and up-to-date. However, please note that our website may contain typographical errors or inaccuracies. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time, without prior notice (including after an order has been submitted). Such errors, inaccuracies or omissions may relate to product description, pricing, photography, promotion and availability and we reserve the right to cancel or refuse any order placed based on incorrect pricing or availability information, to the extent permitted by applicable law. 

We handle returns on a case by case basis within 30 days. It is obviously easier to accept returns from our local customers and much more difficult when there are shipping companies involved. We have a restocking fee on all accepted returns of 15% and the cost of return shipping via the same shipper in the same condition is the responsibility of the customer. Cancelled orders that have not shipped are subject to a 5% restocking fee.

By subscribing to our email newsletter and using the coupon code, you agree to be bound by these terms and conditions. If you do not agree with any of these terms, please do not subscribe or use the coupon code.